Job Summary
We are seeking a dedicated and professional Volunteer Receptionist to join our organisation. This role involves providing a welcoming front-desk presence, managing incoming calls, and supporting administrative tasks to ensure smooth daily operations. The ideal candidate will possess excellent organisational skills, strong communication abilities, and proficiency with office software. This paid position offers an opportunity to gain valuable experience in a dynamic environment while making a positive contribution to our community.
Responsibilities
- Greet visitors warmly and professionally, ensuring a positive first impression
- Answer and direct incoming phone calls with courtesy and clarity, adhering to proper phone etiquette
- Manage appointment scheduling and maintain the organisation’s calendar efficiently
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks as required
- Assist with administrative duties such as filing, photocopying, and maintaining organised records
- Support the team with general clerical tasks to facilitate daily operations
- Ensure the reception area remains tidy and welcoming at all times
Requirements
- Previous office or administrative experience is preferred but not essential; a willingness to learn is important
- Strong computer skills, including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Docs, Sheets), and data entry software
- Excellent organisational skills with the ability to multitask effectively
- Good typing speed and accuracy for efficient data entry tasks
- Demonstrated phone etiquette and professional communication skills
- Administrative experience or familiarity with QuickBooks is advantageous but not mandatory
- Ability to work independently whilst being a reliable team player
- A proactive attitude with organisational skills that support smooth front-desk operations
Job Types: Part-time, Volunteer
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
