About Snag Doctor
Snag Doctor provides professional hard-surface repair services for the construction, property and home-improvement sectors.
We repair damaged finishes that might otherwise need costly replacement, helping clients save time, reduce waste and complete projects with minimal disruption.
We are entering an exciting period of growth and are looking for a proactive Business Development Executive to help us win new commercial customers and expand across Kent and London.
The role
This is a hands-on new-business position for someone who enjoys opening doors, speaking to decision-makers and turning initial conversations into repeat commercial work.
You will target housebuilders, contractors, property managers, facilities-management companies and specialist trade businesses. You will generate leads, arrange meetings and site visits, secure trial jobs and develop successful trials into regular accounts.
Once an account begins producing regular work, bookings and day-to-day job arrangements will be handed over to our Operations Director. You will remain responsible for developing the commercial relationship, conducting account reviews and identifying opportunities across additional sites or branches.
Key responsibilities
- Build and manage a strong pipeline of commercial prospects across Kent, London and the South East.
- Contact prospective customers by telephone, email, LinkedIn and face-to-face visits.
- Speak with decision-makers in construction, property management, facilities management and related trade sectors.
- Arrange meetings, site visits, photo assessments and quotations.
- Secure trial jobs and convert them into profitable, repeat commercial accounts.
- Develop relationships with housebuilders, main contractors and luxury refurbishment businesses.
- Build referral partnerships with kitchen, worktop, bathroom, glazing and maintenance companies.
- Attend trade visits and support targeted local marketing campaigns.
- Expand successful accounts into additional sites, branches and departments.
- Maintain accurate CRM records, including contact details, opportunities, follow-up dates and account status.
- Complete a clear handover to the Operations Director once regular work is established.
- Work within agreed pricing and minimum-margin guidelines.
- Focus on profitable work and collected revenue, rather than simply generating quotations.
Target sectors
Our principal target customers include:
- Housebuilders and property developers
- Main contractors
- Luxury refurbishment contractors
- Kitchen and worktop companies
- Bathroom and sanitaryware companies
- Property-management and facilities-management businesses
- Housing associations
- Window and door companies
- Hotels and hospitality businesses
What we are looking for
The successful candidate will have:
- Previous experience winning new B2B customers.
- A confident and professional telephone manner.
- The ability to approach decision-makers and build relationships from scratch.
- Experience managing a sales pipeline and following opportunities through consistently.
- Strong communication, negotiation and organisational skills.
- The confidence to attend client meetings and site visits.
- A commercially minded approach, with an understanding of revenue and profit margins.
- Good CRM and general computer skills.
- The ability to work independently while cooperating closely with Operations.
- A full UK driving licence and the ability to travel throughout the territory.
Experience in construction, property services, facilities management, building products, maintenance, kitchens, bathrooms or surface repair would be advantageous but is not essential.
Performance expectations
This is a measurable new-business role. Expected activity will include:
- Approximately 150-200 quality outbound calls per week.
- Regular conversations with commercial decision-makers.
- Around three to five meetings or site visits per week.
- Approximately two to four trial jobs per week once the pipeline is established.
- A target of at least two new repeat commercial accounts per month.
- Accurate recording of all opportunities and follow-up actions in the CRM.
The main objective is to build a dependable stream of profitable, repeat business that supports the continued expansion of our technician team.
Salary and incentives
- £30,000-£45,000 basic salary, depending on experience.
- Suggested commission of 2% of collected qualifying revenue from each new account during its first 12 months, subject to agreed margin rules.
- Eligibility for up to 5% performance-related annual profit share when the full annual sales scorecard is achieved, subject to the final scheme terms.
- Opportunity to help build the sales function of a growing specialist business.
- Genuine potential for the position to develop into a Sales Manager role as the company expands.
How to apply
Please submit your CV together with a short covering note explaining:
- Your experience of proactive B2B sales.
- An example of a commercial account you personally won.
- How you converted that opportunity into repeat business.
- Your experience of selling within construction, property or related sectors.
Snag Doctor is committed to providing equal opportunities and welcomes applications from candidates of all backgrounds.
Pay: £30,000.00-£45,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- On-site parking
Application question(s):
- Do you hold a full UK driving licence?
- Are you able to travel regularly throughout Kent and London?
- Please briefly describe a new commercial account you personally won.
- Which industries have you previously sold into?
- Are you comfortable carrying out regular telephone prospecting and face-to-face client visits?
Work Location: In person
