Team Leader - Children's Residential Care (maternity cover – 12 months)
Work Location: Stoke-on-Trent (Postcode ST7)
Salary : £37,810.22
Shift: 2on - 4off (including sleeps)
Reports to: Registered Manager
About us
Our Client provides a high-quality residential care and supported accommodation for children and young people aged 8 to 25. With over a decade of dedicated service, they specialise in supporting young people with complex needs, trauma backgrounds, and emotional or behavioural challenges—offering them stability, growth, and hope for the future.
50% of our client’s homes are rated ‘Outstanding’ by Ofsted, a reflection of their unwavering commitment to quality care. They have also been honoured as the Exceptional Employer at the Stars of Social Care Awards—a testament to the supportive, inclusive, and empowering environment they have built for their team.
This is an exciting opportunity to take the next step in your career while positively shaping the lives of young people with complex needs.
Your Role
- Lead shifts and support the team to deliver high-quality care in line with individual care plans
- Provide supervision, guidance, and support to residential care staff
- Oversee and contribute to the development and review of care plans, ensuring consistent, trauma-informed care
- Support the Registered Manager and Deputy Manager with daily operations and home standards
- Promote safeguarding and ensure all procedures are followed and concerns addressed
- Build strong relationships with professionals, families, and external agencies
- Support the training, mentoring, and development of new and existing staff
- Contribute to home maintenance, records, budgets, and reporting systems
What we are looking for
Essential:
· At least 1 year of experience in residential childcare
· Strong understanding of child development and trauma-informed practice
· Level 3 Diploma in Residential Childcare - equivalent under Social Care Wales (or working towards)
· Excellent planning, organisation, and prioritisation skills
· Strong written and verbal communication
· Understanding of safeguarding procedures and relevant legal frameworks
· Ability to lead by example, act as a role model and maintain professional boundaries
· Proficient in Microsoft Office (Word, Excel, Outlook)
· Resilient, motivated, adaptable, and calm under pressure
· Flexibility to work shifts, including weekends and sleep-ins
· Full UK driving licence
Desirable:
· Level 5 Leadership & Management qualification
· Previous experience in a supervisory or management role
· Knowledge of residential childcare regulations and quality standards
· Strong team management and leadership capabilities
What we offer
- New Starter Bonus up to £1,000 for qualified Level 3 direct applicants (T&Cs apply)
- Level 3 and 5 Qualification Support (Residential Childcare pathway)
- Qualification Completion Bonuses
- Pension auto-enrolment
- Pay Care Scheme – cashback on medical expenses
- Employee Assistance Programme – 24/7 support
- Perkbox – discounts at high street and online retailers
- Long Service Awards (extra annual leave and bonus payment)
- Refer a Friend Scheme – earn rewards together
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- Referral programme
- Store discount
Requirements:
- FULL UK Drivers Licence
- Level 3 in Children's Residential Care (completed in industry)
- Not require Sponsorship
- No VISA Restrictions
INDALL
Job Types: Full-time, Fixed term contract, Temp to perm
Contract length: 12 months
Pay: £37,810.22 per year
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Application question(s):
- Do you have a full UK Drivers Licence (required)?
- Do you have a Level 3 in Childrens Residential care (Required)?
- Do you require Sponsorship (client does not provide sponsorship)?
Work Location: In person
