We are looking for a Housekeeping Supervisor to join our Housekeeping team @Broadwick Soho.
The on target earning potential for this role is £43,000 per annum based on a 40 hour contract - comprising a base salary of £33,418 per annum plus a qualified estimate of £9,582 in service charge*. Please note this is a projected tronc and OTE.
What is in it for you?
- Inclusion in the Tronc scheme which includes Rooms and F&B service charge
- 30 days holiday inclusive of bank holidays increasing with the length of service
- Bravo Broadwick – our bespoke reward and recognition scheme to recognise birthdays, anniversaries and inspirational service
- Pension scheme, season ticket travel loan, cycle-to-work scheme, Medicash health plan
- Great food and drink during your shift
- Designer outfits that represent our spirit and personality that are fresh and ready for your shift
- Support from our Employee Assistance Programme, wellbeing initiatives and company discretionary sick pay scheme after 6 months length of service.
- Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles) and friends & family discounts, and a Guest Experience after successful competition of probationary period.
Why You?
As a Housekeeping Supervisor at Broadwick Soho, you will play a vital role in upholding the exceptional standards of cleanliness, presentation, and comfort that define our guests' experience. Leading and inspiring a team of Room Attendants and Public Area Cleaners, you will oversee the day-to-day operations of the housekeeping floor, conducting room checks and ensuring every space – from our beautiful bedrooms to our public areas – is presented to the highest standard. You will be the driving force behind your team's performance, providing hands-on coaching, clear direction, and motivational support to bring out the best in every individual. Working closely with the Front Office and Maintenance teams, you will coordinate seamlessly to meet the needs of our guests, resolve issues swiftly, and ensure a smooth and efficient operation at all times. This role is as much about people as it is about standards – and we are looking for someone who leads with warmth, pride, and an unwavering commitment to excellence.
We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. You will work with brilliant colleagues across the Hotel so that we are one team delivering a seamless and memorable guest experience.
What do we need from you?
- Experience in a similar role in a luxury hotel.
- Ability to work 40 hours over 5 days per week including some evenings and weekends.
- Excellent verbal communication and ability to build rapport with people easily.
- A creative thinker with a can-do attitude and meticulous attention to detail.
- A confident, energetic, and passionate team player who thrives in a fast-paced environment.
- Strong organisational skills with the ability to juggle multiple tasks under pressure.
- Passion for delivering exceptional service and hospitality.
Why us?
We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at an exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other colleagues and guests. We also enjoy and take immense pride, in doing so. The way we treat others is how we would like to be treated ourselves and is at our core.
We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion and forward-thinking. If you love people and creating new memories for them through personalised service and diligence; we look forward to receiving your application - apply now.
If you are interested in collaborating with us, please click apply. Kindly note, we do not accept any applications directly.
Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please allow us a week to review and respond.
All applicants must be eligible to work in the UK.
Pay: Up to £43,000.00 per year
Application question(s):
- Do you have experience in a Housekeeping Supervisor or similar leadership role within a luxury hotel environment?
- Are you available to work 40 hours over 5 days per week, including some evenings and weekends on a rota basis?
Work authorisation:
- United Kingdom (required)
Work Location: In person
