Company Overview
Endo Mishra Ltd is a small private specialist practice dedicated to delivering the highest standard of non-surgical and surgical endodontics. We prioritize providing an outstanding experience for both our referrers and patients.
Summary
We are seeking a Receptionist to join our small team. In this pivotal role, you will be the first point of contact for our patients and referrers, ensuring a welcoming environment while supporting the smooth operation of our practice. Your contributions will be essential in enhancing patient satisfaction and maintaining our high standards of care.
Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage phone calls, schedule appointments, and handle inquiries efficiently.
- Maintain accurate patient records and manage data entry tasks.
- Ensure the reception area is organized and welcoming at all times.
- Collaborate with dental staff to facilitate smooth patient flow.
- Uphold confidentiality and compliance with healthcare regulations.
- Setting up and helping out with our training courses
Qualifications
- A warm, professional, and confident communicator
- Previous dental or reception experience is prefered, but not essential
- Strong computer skills is essential. Training will be provided on our dental software.
- Excellent organizational skills with attention to detail.
- Exceptional phone etiquette and communication abilities.
- Ability to manage and prioritise multiple tasks efficiently
- A positive attitude and commitment to providing excellent patient care.
- Fluent in speaking and writing English is essential.
* Our practice is open 8am-6pm Monday- Thursday and 8am-2pm Friday, the ideal candidate will need to work these hours.
* Free on site parking is available
Job Type: Full-time
Pay: From £13.00 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
