Receptionist – Full-Time
Location: Hustyn Hotel, Cornwall
Salary: £29,500 – £31,500 per year
We are looking for a professional, friendly, and well-presented Receptionist to join our team at Hustyn Hotel, Cornwall.
The successful candidate will be responsible for providing an excellent first impression to our guests, handling reception duties, managing reservations, and ensuring a smooth and welcoming guest experience.
Key Responsibilities:
- Welcome and assist guests in a professional and friendly manner
- Handle check-in and check-out procedures efficiently
- Manage guest reservations, bookings, and enquiries
- Answer telephone calls and respond to emails professionally
- Provide accurate information about hotel facilities, services, and local attractions
- Handle guest requests and resolve queries or concerns promptly
- Maintain accurate guest records and ensure all reception procedures are followed
- Coordinate with housekeeping and other hotel departments to ensure smooth daily operations
- Process payments and maintain accurate records
- Ensure the reception area is clean, organised, and presentable at all times
Requirements:
- Previous experience in hotel reception, front office, or reservations is preferred
- Excellent communication and interpersonal skills
- Professional, confident, and well-presented appearance
- Good customer service skills with a friendly and positive attitude
- Strong organisational and multitasking abilities
- Basic computer skills and familiarity with hotel reservation systems
- Ability to work effectively as part of a team
- Flexible approach to working rotational shifts, including weekends and public holidays
- Previous hospitality experience will be an advantage
What We Offer:
- Salary of £29,500 – £31,500 per year
- Full-time employment
- Friendly and supportive working environment
- Career development and training opportunities
- Opportunity to work in a professional hotel environment
How to Apply:
Please send your CV to [email protected].
For enquiries, please contact:
Telephone: 01208 220202
WhatsApp: +44 7424 477245
Pay: £29,500.00-£31,500.00 per year
Work Location: In person
