Job Introduction
Horton Housing are currently recruiting for an experienced Communications Manager who will be able to demonstrate and evidence strong experience working in communications, media and public relations, marketing, publications, campaigns, brand and reputation, ensuring all activity reflects Horton’s values.
This role is being offered on a full time permanent basis, working 35 hours per week (Hybrid and flexible hours will be available across Monday to Friday) with an annual salary of £39,993.00. You will also be entitled to 6 weeks paid annual leave (plus bank holidays) and access to our Employee Assistance Programme.
Working with the Head of Culture, Communications & Insights, SLT and colleagues across Horton, you will provide all aspects of internal and external communications support, regulatory expectations and culture development. You will also develop, deliver and review Horton’s communications strategies and internal & external communications action plans. You will also be responsible for leading a small team - Communications & Marketing Officer & Communications Assistant.
Essential skills and experience required for the role:
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Must be able to evidence experience in a communications, public relations, marketing or related role.
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Professional qualification or accreditation in communications, public relations, marketing, journalism or a related field, such as CIPR or CIM.
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Experience of developing and delivering integrated communications plans across internal and external channels.
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Understanding of regulatory and compliance requirements relating to copyright, defamation and confidentiality.
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Excellent writing, editing and proofreading skills, with the ability to adapt messages for different audiences.
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Experience of media relations, reputation management and supporting communications around sensitive or complex issues.
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Strong digital communications skills, including website management, social media planning, content creation and use of analytics.
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Understanding of accessibility, plain English and inclusive communication principles.
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Knowledge of GDPR, confidentiality, copyright and reputational risk in a communications context.
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Ability to lead, support and develop a small team.
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Ability to build effective relationships with senior leaders, managers, colleagues, partners and people accessing services.
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Strong planning and organisational skills, with the ability to manage competing priorities and meet deadlines.
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Good judgement, political awareness and the ability to handle sensitive information appropriately.
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Understanding of trauma-informed, strengths-based and person-centred practice, or a willingness to develop this understanding quickly.
Essential for Horton:
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Commitment to equality, diversity and inclusion, safeguarding, professional boundaries and safe working practice.
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Ability to work flexibly to meet the needs of the organisation, including travel to services and events.
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Full UK driving licence and access to a vehicle that can be insured for business use, unless a reasonable adjustment applies.
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Complete a satisfactory DBS check appropriate to the role before starting.
For the full role profile please see the attached job description.
Horton Housing is committed to safe and fair recruitment, safeguarding and protecting the people that we support. The majority of positions here at Horton will require a fully completed application form and an enhanced DBS check to identify and reject applicants who are unsuitable to work with vulnerable people and children or young people.
Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Closing date for applications: 2nd August 2026
Expected interview date: 12th August 2026
