Customer Service & Sales Assistant
Job Type: Full-Time | Permanent | On-Site
Performance-Based Bonus Scheme
Love helping people? Enjoy building relationships and creating great customer experiences? If you're looking for a role where every conversation makes a difference and every day brings a new opportunity to learn, this could be the perfect fit.
We're looking for a Customer Service & Sales Assistant to join our growing team. This is a customer-focused role where you'll engage with new and existing customers, provide tailored product recommendations and deliver outstanding service while developing valuable skills in sales, communication and relationship management.
Whether you're helping customers find the right solution, answering questions or supporting promotional campaigns, you'll play an important role in creating positive experiences while building a rewarding long-term career.
About the role
Every day you'll speak with customers who are interested in learning more about our products and services. Rather than relying on high-pressure sales techniques, you'll focus on understanding individual needs, providing helpful guidance and recommending solutions that genuinely add value.
Working alongside experienced colleagues, you'll receive structured training, ongoing coaching and continuous support to help you develop your confidence and commercial skills.
What you'll be doing
As a Customer Service & Sales Assistant, your responsibilities will include:
- Speaking with new and existing customers to understand their needs
- Providing tailored product and service recommendations
- Delivering an outstanding customer experience from start to finish
- Building trust through friendly, professional and engaging communication
- Supporting customer acquisition and brand awareness initiatives
- Working towards achievable customer service and sales targets
- Maintaining accurate customer records where required
- Continuously developing your product knowledge, communication and customer service skills
What we're looking for
We're looking for someone who enjoys working with people, takes pride in delivering exceptional customer service and is motivated to build a successful career.
To succeed in this role, you'll:
- Enjoy building relationships and helping customers find the right solutions
- Have previous experience in customer service, retail, hospitality, sales or another customer-facing role (beneficial but not essential)
- Communicate confidently, professionally and with enthusiasm
- Be motivated by goals while maintaining a customer-first approach
- Have excellent attention to detail and strong organisational skills
- Be able to manage multiple tasks while delivering a positive customer experience
- Have a positive learning mindset and willingness to develop new skills
- Demonstrate resilience, initiative and a strong work ethic
We're looking for enthusiastic individuals with the right attitude, excellent communication skills and a genuine passion for working with people.
What's on offer
- Performance-based bonus scheme
- Comprehensive training programme and ongoing mentoring
- Continuous coaching and professional development
- A structured onboarding programme designed to set you up for success
- Clear progression opportunities based on performance
- A supportive, collaborative and people-focused working environment
- Recognition programmes, team incentives and regular social events
Why join us?
This role combines the best of customer service and sales, giving you the opportunity to develop valuable communication, relationship-building and commercial skills in a supportive environment where your contribution is recognised and your career progression is encouraged.
Whether you're building on previous customer-facing experience or looking to take the next step in your career, we'd love to hear from you.
Apply today and discover where a career in customer service and sales could take you.
Pay: £13.00-£15.00 per hour
Benefits:
- Free parking
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
