The Malvern Clinic is currently recruiting for an onsite administrator and general assistant to join our team. The successful candidate will primarily be supporting our clinicians to deliver high standards of health care.
Position: Administration Assistant (Healthcare)
Location: Malvern (Worcestershire)
Hours: 12 hours (Friday morning, all day Saturday plus adhoc holiday cover)
Salary: £13 per hour
Closing date: Friday 11th September
Interview date: Saturday 26th September
Main Duties:
Reception duties, meet and greet, handling telephone/email enquiries
Administrating registration and bookings on a practice management software system
Taking payment for clinical services
Assisting with promotional activities
Maintaining the reception, communal and clinical environments
Organising utilities/maintenance services
Key Responsibilities:
As the first point of contact, all queries should be handled efficiently and professionally. You will contribute to the smooth running of the patient administrative process throughout the patient journey and actively support our provision of excellent patient care.
Applicants should meet the following criteria:
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 (evidenced)
- Proficient in the use of IT, including the use of software and systems
- Basic financial awareness and ability to take payments
- Previous administration experience in a private healthcare or similar environment preferable though not essential
- We are seeking someone who is highly organised, articulate and accurate, who can work flexibly to support the needs of the business
- Excellent communication and people skills
Why work at the Malvern Foot Clinic?
We are a family run practice and pride ourselves on creating a welcoming, relaxed, yet professional environment for our team and the patients we serve. We work closely with other health care professionals as part of a multidisciplinary care approach. We are seeking a new member of the team who can help us deliver the best possible patient experience. We are patient focused in all that we do, if you enjoy helping and caring for others making their experience the best it can be, this role will be very satisfying.
Our clinic is located on Barnards Green Road near the Green with the Malvern Hills as a backdrop. It is a lovely environment in which to work, with reception / waiting room, 2 treatment rooms, 2 consulting rooms and gait lab.
What to find out more?
Get in touch with Mrs Helen Gough (Director) to learn more about the role, our team and the services we provide our patients.
How to apply
Please send a copy of your CV along with a short supporting letter/statement as a declaration of interest for the position.
Reasonable adjustments
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the application process.
Job Type: Part-time
Pay: £13.00 per hour
Expected hours: 12.0 per week
Work Location: In person
