Little Beehive Nursery, has a new vacancy for a Parent/Carer Accounts Manager
The Parent/Carer Accounts manager will work with our nursery managers to maintain parent/carer accounts on our systems, manage new enquiries and assist parents/carers through the registration process. We are seeking applicants who can build and maintain relationships with our parents/carers and be the primary contact, while they attend the nursery.
Applicants should have a proven track record of working in an office environment and have good administrative experience. A good telephone manner and the ability to work as part of a team are essential.
Specific duties in the role include:
Enquiry Management
Waiting List Management
Enrolment of new starts
Fees & Funding
Management of session changes and ad-hoc bookings (manager approve these)
Leaver Management
Management of Age Debt
We require applicants to have the following skills:
Good working knowledge of Excel
Problem-solving and Numeracy
Customer Service Facing skills
Microsoft Office
Confident with computers
The position is for 35 hours per week Monday to Friday and will be based at our Head Office in Cupar
Company Overview
Little Beehive Nursery is a close-knit group of six day-care nurseries located in Fife, dedicated to providing high-quality care and early education to children aged six weeks to pre-school. We value nurturing environments where children can thrive and develop their full potential.
Summary
We are seeking a Parent/Carer Accounts Manager to join our team in Fife. This vital role involves managing parent and carer accounts, ensuring excellent communication, and supporting our mission to deliver outstanding early childhood education. The position offers an opportunity to make a meaningful impact within a caring community-focused organization.
Preferred strengths:
- Strong leadership skills with the ability to manage multiple priorities.
- Excellent communication skills, both verbal and written.
- Experience with administrative or financial management is preferred.
- Analytical skills to interpret data and improve processes.
- Ability to work collaboratively within a small team.
- Customer service orientation with a caring approach.
- Call-To-Action
If you are passionate about supporting families and want to be part of a warm, dedicated team committed to excellence in early childhood care, we would love to hear from you—bring your expertise and enthusiasm to Little Beehive Nursery!
Pay: £25,571.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
