Service Desk Analyst – Bingham, Nottingham
Location: Bingham, Nottingham
Rate: £110–£130 per day, depending on experience
Engagement: Umbrella Company
Contract: Temp-to-Perm
Start: Immediate
We are looking for a Service Desk Analyst to join an established organisation based in Bingham, Nottingham. This is an immediate-start, temp-to-perm opportunity for someone with a solid IT support background and strong customer service skills.
You will provide day-to-day technical support to users, resolving IT issues efficiently and ensuring a high standard of service throughout.
Key Responsibilities
- Provide 1st line / Service Desk support to users
- Diagnose and resolve hardware, software and connectivity issues
- Support users across a range of Microsoft technologies
- Manage user accounts, permissions and access through Active Directory
- Troubleshoot basic network and connectivity issues
- Log, manage and progress incidents through to resolution
- Escalate more complex technical issues where required
- Deliver a professional and customer-focused service to end users
Skills & Experience
We are looking for candidates with:
- Previous experience within a Service Desk, Helpdesk or IT Support environment
- Good knowledge of Microsoft technologies
- Hands-on experience with Active Directory
- Good understanding of network troubleshooting
- Strong technical problem-solving skills
- Excellent verbal and written communication skills
- A professional, customer-focused approach
- Full UK driving licence and access to a vehicle
- Ability to start immediately or at short notice
This is an excellent opportunity for someone looking to secure a long-term permanent position, starting on a temporary basis with the opportunity to transition into permanent employment.
Interested? Apply now with your latest CV for immediate consideration.
Pay: £110.00-£130.00 per day
Work Location: In person
