Partners Foundation Ltd is a specialist Registered Social Landlord with properties located across the UK. We work with vulnerable adults with physical and/or learning disabilities and/or mental health issues. We work to provide homes where our tenants can thrive. Our vision is about "getting it right for people"; understanding that every individual has the right to worthwhile experiences and opportunities within their own community. As part of our continuing growth we are looking to recruit a full time Welfare and Benefits Assistant.
The post holder will have basic knowledge of the Welfare and Benefits sytem although full training will be given.
Job responsibilities
- Support the culture of Partners Foundation and the visions and values
- To provide full assistance to the Welfare and Benefits team
- Complete, monitor and update data and paper files ensuring all records are kept up to date
- Advocate on behalf of tenants where appropriate
- Ensure evidence of actions are recorded and followed up as necessary
- Deliver high quality customer care
- Comply with policies and procedures
- Work with, and as part of the whole team
- Applying for and maximising benefits for tenants were eligible
Person specification
E = essential criteria D = desirable criteria
- Commitment to the visions and values of Partners Foundation (E)
- Minimum 2 years experience working in an office environment (E)
- Having a basic knowledge of current Welfare and Benefits legislation (D)
- Excellent organisational and time management skills (E)
- Excellent communications skills (E)
- Experience of working within a confidential environment (D)
- Have a basic understanding of GDPR (D)
- Have health and safety awareness (D)
- Willing to participate in own personal development (E)
- Experience with Microsoft Office 365 in particulate Excel and Teams (E)
- Excellent telephone skills (E)
Job Type: Full-time
Pay: £23,775.00 per year
Benefits:
- Company pension
- Free flu jabs
- On-site parking
- Sick pay
- Work from home
Work Location: In person
