We need a confident and dynamic Supervisor with a friendly manner, who thrives under pressure and loves interacting with people.
Our customers and our staff are our greatest assets and we need someone who, not only understands the importance of impeccable service, but values team spirit.
We need someone who can listen, react on their feet and guide our customers. Someone calm who can stay cool in a tight spot and keep smiling! You will mainly be based at this premises, but you may be required to cover shifts at another local premises.
Skills:
- Staff management.
- Articulate with amazing customer service.
- A great memory.
- Knowledge and experience working with EPOS system.
- Proven work experience as a waitress/waiter.
- The ability to work in a fast-paced and pressured environment, whilst smiling.
- The ability to problem-solve and react on your feet.
- The ability to spot and flag potential issues or problems before they arise and take preventative measures.
- Attention to detail.
- The ability to work as part of a team.
- Food safety training would be considered a bonus.
Regular duties/responsibilities:
Supervisor position will be between The Piltdown Man and our Sister Property Soiree Lounge Bar.
- Oversee staff to ensure excellent customer service.
- Work closely with the kitchen to maintain excellent food quality.
- Ensure excellent staff hygiene standards.
- Ensure excellent restaurant cleanliness standards.
- Amazing customer service, no matter what.
- Memorise the menus and offer suggestions or appropriate alternatives and up-sell.
- Greet customers, present them with menus, take orders.
- Serve food and beverages in a timely manner.
- Making sure that our customers are happy and well looked after.
- Solving issues as they arise with a friendly and courteous disposition.
- Deliver the food bill and collect payment.
- Clearing and setting.
- Ensure that the restaurant is immaculate and ready for service before opening and at every table change.
- Clean, stock and check the toilets.
- Notify the restaurant manager of any spoiled, broken and/or damaged equipment/utensils/crockery.
- Participate in regular team meetings and debriefings.
What we can offer you
- A great working atmosphere & company culture.
- Free meal on duty.
- A flexible working pattern.
- Training.
You MUST be over 18, eligible to work in the UK and have strong written and verbal English communication skills. Must have weekend availability.
Job Types: Full-time, Part-time
Pay: From £14.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Experience:
- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
Work Location: In person
