Reception Team Member – Seasonal
Argyll Holidays – Solway Holiday Park
Argyll Holidays are looking for a friendly, organised, and customer-focused Reception Team Member to join our Holiday Park team. As the first point of contact for our guests, you will play a key role in delivering a welcoming and memorable holiday experience from arrival through to departure.
Contract Details
· Seasonal zero hour contract: August – November
· Live-in accommodation available
· Pay: £12:71ph
Key Responsibilities:
- Greet guests and provide a professional check-in and check out service
- Respond to guest enquiries in person, by phone, and via email
- Provide information about park facilities, local attractions, and activities
- Handle bookings, reservations, and payments accurately
- Resolve guest queries and concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams to support smooth operations
- Maintain reception area standards and ensure a tidy, welcoming environment
- Support general administrative duties as required
What We’re Looking For:
- Excellent customer service and communication skills
- Friendly, approachable, and professional manner
- Strong organisational and multitasking abilities
- Basic IT skills and confidence using booking systems (training provided if needed)
- Ability to remain calm and helpful in busy periods
- Flexibility to work weekends, evenings, and holidays as part of a rota
Desirable (but not essential)
- Previous experience in hospitality, tourism or reception roles
- Knowledge of local attractions and the surrounding area
- Experience using reservation systems
What We Offer
- A supportive and welcoming team environment
- Training and development opportunities
- Staff discounts on park facilities and accommodation (where applicable)
- Opportunities for seasonal staff to return each year or progress into permanent roles
- Discounted food and drink
- Free gym and swimming
- Free on site parking
- On site shop
- Uniform provided
Ready to join the team at Solway Holiday Park?
Apply now with a short covering letter explaining why you would be a great fit for out reception team.
Job Type: Full-time
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
Experience:
- Reception or customer service: 1 year (preferred)
Work Location: In person
