Customer Service Executive
Zest Recycle Ltd | 12-Month Fixed-Term Contract (Potential Extension)
Key Requirements
- Must have own vehicle & full driving licence (office location).
- Customer service and office admin experience.
- Strong organisational skills in a fast-paced environment.
- Confident with CRM systems (HubSpot) & Microsoft Office.
- Proactive, self-starter with strong communication skills.
About the Role
Provide high-quality customer service and administrative support to Sales and Account Management teams, ensuring smooth handling of customer queries, orders, and service delivery.
Key Responsibilities
- Manage customer enquiries via phone, email, and CRM.
- Process orders, update schedules, and maintain records.
- Handle queries, complaints, and invoice issues.
- Prepare quotations and support account needs.
- Coordinate with suppliers, internal teams, and account managers.
- Support key accounts, including occasional site visits/events.
- Assist with onboarding new suppliers and service solutions.
Job Types: Full-time, Permanent
Pay: From £27,976.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
- Referral programme
Ability to commute/relocate:
- Brentwood CM13 3HD: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have your own vehicle/drive? (access to the office is not possible by public transport)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
