Job Introduction
37 hours per week
Monday to Friday 08:00-15:30
Generous pension scheme | Holiday entitlement | Training and development opportunities
Career progression opportunities
Support to gain professional qualifications
Employee wellbeing programme
Plus our employee benefits package
Distribution, Warehouse & Postroom Operative | Norfolk, PE31 6RH
Keep our organisation moving with an efficient, reliable service.
Join CITB as a Distribution, Warehouse & Postroom Operative and play a vital role in ensuring mail, parcels, deliveries and internal documents are received, processed and distributed accurately across the organisation. Working as part of the Estates team, you'll provide a reliable, customer-focused service while maintaining high standards of security, efficiency and professionalism.
What you'll do
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Receive, sort, process and distribute incoming and outgoing mail, parcels and deliveries.
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Arrange courier services and process recorded, registered and special delivery items.
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Operate franking, postage, scanning and mail tracking systems, maintaining accurate records.
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Provide excellent customer service, responding to enquiries and resolving routine issues.
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Assist with stock control and ordering of postal and packaging supplies.
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Handle confidential information securely and in line with data protection requirements.
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Support the wider Estates team and contribute to continuous service improvements.
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Follow health and safety procedures, including manual handling and secure storage of deliveries.
What you'll bring
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GCSEs (or equivalent).
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Strong organisational and time management skills with the ability to work to deadlines.
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Good digital skills, including Microsoft Office, printers and scanners.
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A valid UK driving licence.
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Excellent communication and customer service skills.
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Accurate administration and record-keeping abilities.
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Ability to safely carry out manual handling tasks.
Desirable:
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Warehouse, distribution or logistics experience.
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Telehandler CPCS qualification, or willingness to achieve this within six months.
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Understanding of health, safety and environmental standards.
Why join CITB?
At CITB, we're committed to supporting the construction industry by developing a skilled, inclusive and future-ready workforce. We value fairness, inclusion and respect and are proud to create an environment where everyone can contribute and succeed.
Ready to apply?
If you're organised, customer-focused and enjoy working in a hands-on environment, we'd love to hear from you.
Please note this role requires a flexible approach to working hours, occasional UK travel and overnight stays, and the ability to work in a physically demanding environment.
