Located in the heart of the City of London, our Royal Exchange store offers a uniquely Fortnum & Mason experience in one of the capital's most iconic landmarks. Home to a carefully curated selection of exceptional food, gifts and seasonal collections, the store serves a diverse mix of City professionals, visitors and loyal Fortnum's customers.
As a Stock Keeper, you'll play a vital role behind the scenes, ensuring deliveries are received efficiently, stock is accurately maintained, and products are replenished to the highest standards. Through your organisation, attention to detail and teamwork, you'll help ensure a seamless operation and support the exceptional customer experience for which Fortnum & Mason is renowned.
Why Work For Us:
Competitive hourly rate + paid overtime
Discretionary annual bonus (up to 5% of salary)*
Up to 40% store and restaurant discounts*
Subsidised staff restaurant using Fortnum’s ingredients
28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
Matched pension scheme and career development opportunities
Annual staff party and incredible gifts after 5 years
- Subject to terms and conditions
What You'll Do:
Receive, process, and organise all deliveries to the highest standard.
Keep stock areas clean, safe, and impeccably organised in line with company guidelines.
Ensure products are stored, handled, and replenished correctly to maintain quality and reduce loss
Work closely with the sales team to ensure the shop floor is consistently and efficiently replenished.
Respond to stock requests quickly to support seamless customer service.
Follow all procedures relating to manual handling, stock security, and workplace safety.
Ensure compliance with all Fortnum & Mason operational standards.
What We Are Looking For:
You’ll be someone who:
Enjoys working in a fast‑paced, structured environment.
Has strong attention to detail and takes pride in getting things right.
Is highly organised, proactive, and able to manage multiple tasks at once.
Communicates clearly and works well with others across all departments.
Has previous stockroom, warehouse, or retail experience.
Is comfortable with manual handling and practical, physical tasks.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
