Job Ref: AM15677
Branch: The Caledonian Edinburgh
Location: The Caledonian, Edinburgh
Salary/Benefits: Salary of £12.71
Contract type: Casual
Hours: Part Time
Shift pattern: Variation of Shifts, Including Weekends
Hours per week: 0
Posted date: 05/08/2026
Closing date: 05/09/2026
At The Caledonian Edinburgh, our Concierge team curates personalised, memorable experiences that enrich every guest’s stay. We are seeking a Casual Concierge Porter to deliver refined service, expert local knowledge and a warm, professional welcome.
The Person:
- Naturally engaging with a passion for delivering personalised luxury service
- Knowledgeable about Edinburgh and confident in making recommendations
- Professional, well-presented and guest-focused at all times
- Proactive, organised and attentive to detail
- Flexible to work varied shifts, including evenings and weekends.
The Role:
- Create memorable guest experiences through tailored recommendations
- Act as a key connection between guests and hotel services
- Support arrivals, departures and guest requests with efficiency and care
- Represent the hotel’s luxury standards and brand values
- Work collaboratively with Front Office and Guest Relations teams.
Key Responsibilities:
- Provide expert recommendations on dining, attractions and events
- Manage guest requests promptly and professionally
- Build rapport and anticipate guest needs, including VIPs
- Maintain up-to-date knowledge of hotel offerings and local area
- Adhere to all service, safety and confidentiality standards.
The Benefits:
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
- We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us
At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.
Begin your journey with one of Edinburgh’s most iconic hotels.
?? Learn more: www.klarenthospitality.com/careers
