Job Overview
Delivering the exceptional, every day
- Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
- Our promise to our people: a place to work where you can thrive and be your best every day.
- Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
- Our culture – our core values and how we behave:
- We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
- We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
- Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Main Duties
Plan & Develop a positive risk assurance culture for the future outlook the account, in line with the contractual obligations and tender requirements
Manage an intelligence led risk solution to capture data and trends that will enable the client to operate and utilise a risk vs resource estate
Develop and implement a roadmap of actions detailing timescales of delivery
Oversee the contracts risk register
Undertake and oversee the contract specific training program, owning the process and implementation of the program throughout the contract
Production of specific SOP's, scenario-based training, toolbox talks, table-top exercises, training sessions and 1-2-1 walk throughs.
Develop and deliver an audit framework to champion service excellence throughout the account
Drive evaluation and continual improvement cycle for the MOPAC security contract via the audit programme
Create the Physical Security Risk Assessments where required.
Lead from security on partner liaison collaboration and workshops
Maintain working knowledge of industry standards, regulations, and initiatives
Ensure threat intelligence received is actioned throughout portfolio, utilising external risk averse resources such as CPNI and NaCTSO.
What we are looking for:
- Preferred Corporate Security management experience of minimum 10 years.
- Previous risk assurance experience required
- Experience in Strategic risk management, Operational threat assessment, risk assessment, and crisis management.
- Quantifiable experience in teaching, training and development
- Proven capacity for security risk assurance design, development and delivery
- Previous experience in delivering standards auditing and operational readiness exercises
- Established expert in team training, change management, development and mentoring
- Demonstrable capability to concept, produce and maintain improvement plans
- Established solution design, development and delivery experience
Health & Safety
- Develop, implement, and maintain the organisation's Health & Safety strategy in line with UK legislation (including the Health and Safety at Work Act 1974).
- Ensure full compliance with all statutory requirements, approved codes of practice (ACOPs), and client-specific standards
- Act as the competent person for health and safety matters across the contract or business unit.
- Provide expert advice to senior management on risk, compliance, and best practice.
- Complete site audits
- Oversee sites Risk Assessment and Assignment instructions to drive compliance
- Over H&S incidents through management and investigations.
