Receptionist
We are currently seeking a receptionist/administrator to manage our front desk, check-in and check-out, as well as other clerical tasks, across our two sites in Pontprennau and Pentywn.
Job Responsibilities:
- Greet and assist patients in a timely manner.
- Manage patient flow through the office and check-out process.
- Answer phones in a friendly and professional manner.
- Communicate with patients via phone, email, and in person about care options and procedures.
- Order and distribute correspondence to patients via email or mail.
- Scan documents into patient charts.
- Verify accuracy of information entered into patient charts by comparing notes from charts taken by medical staff during office hours.
- Assist with daily office operations such as mail distribution, copying, scanning, ordering supplies, etc., as needed.
- Perform other related tasks as assigned by management to improve front desk operations.
Education & Experience:
- Previous experience in healthcare preferred.
- Must be proficient in English, with the ability to read and interpret medical terminology and schedule appointments using the our clinical system, EMIS Experience is required.
Job Types: Full-time, Permanent
Pay: From £12.79 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative experience: 1 year (preferred)
- working in General Practice: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
