Office Location
Birmingham, B3 2AA
About Us
RICS is a global professional membership body that sets standards for the built environment, including land, property, construction and infrastructure.
We support people to become qualified professionals through structured training and assessment, including routes such as Associate (AssocRICS) and Chartered (MRICS), where candidates demonstrate their skills, experience and professional judgement through a formal assessment process.
Our teams play an important role in supporting this journey, working with candidates, assessors and panels to deliver a consistent and well-run assessment experience.
Role Purpose and Key Responsibilities
As an Assessment Administrator, you will support the processes that enable individuals to become qualified RICS professionals.
Working as part of a busy and supportive team, you will focus on the detail behind the scenes—checking submissions, maintaining accurate records and helping ensure assessments run smoothly.
The work is varied and can be fast paced, particularly during peak periods, so organisation and attention to detail are important. You will work closely with colleagues, assessors and candidates, helping to bring together everything needed for assessments to take place.
This role offers the opportunity to build a strong understanding of the qualification process and develop confidence in handling a range of administrative tasks. There is also a clear pathway within the team, with opportunities to progress into coordinator roles over time.
Check candidate applications and supporting documents against assessment requirements
Input and maintain accurate data relating to assessment panels and results
Carry out plagiarism checks using internal systems and follow set processes
Prepare materials and support the coordination of assessment centres
Help organise schedules and panel arrangements
Maintain accurate and up-to-date records across systems
Respond to queries from candidates and assessors in a clear and timely way
Support the smooth running of assessments, working to agreed timelines
Assist with queries relating to payments or fees, working with Finance where needed
Identify opportunities to improve processes and share feedback with the team
Attend assessment sessions where required, supporting assessors and candidates
This role operates on a hybrid basis, with staff expected to work approximately 60% of their time in the office and 40% from home.
About You
You are organised and dependable, with a careful approach to your work. You are comfortable working with information and understand the importance of accuracy.
You can manage your time, stay on top of tasks and meet deadlines, even when things are busy. You communicate clearly and are comfortable responding to queries in a helpful and professional way.
Experience in an administrative or support role
Good attention to detail and accuracy when working with data
Confidence using Microsoft Office, particularly Excel and Outlook
Ability to organise your workload and meet deadlines
Clear written and verbal communication skills
A collaborative approach and willingness to support others
A positive attitude and openness to learning
It would also be helpful if you have:
Experience using databases or customer relationship management (CRM) systems
Rewards and Benefits
RICS offers a benefits package designed to support your wellbeing, financial security and work life balance, including private medical insurance, income protection, life assurance, an Aviva Group Personal Pension scheme, 25 days' annual leave plus public holidays and an office closure over Christmas, enhanced family leave policies, wellbeing and volunteering days, and access to mental health support and staff-led community groups.
Equal Opportunity Employer
RICS is committed to creating a diverse, inclusive and welcoming workplace where people feel respected, supported and able to thrive. We welcome applications from people of all backgrounds, experiences and perspectives, including those whose career paths may not follow a traditional route.
If you need any adjustments or support during the recruitment process, please let us know.
We are committed to making our process as accessible and inclusive as possible.
Candidates must have the right to work in the UK.
How to Apply
Click Apply to complete our short application form. You will be asked to upload your CV and provide a brief statement telling us why the role interests you and how your experience relates to the skills and experience we are looking for.
We encourage you to apply as soon as you feel ready, as we may close the advert early if we receive a high number of suitable applications.
