Role – Property Assistant
Salary - £28,000 - £30,000
Reporting to – Head of Block Management
Purpose - To provide administrative and operational support to the Property Management team, ensuring the efficient management of residential properties. The role involves liaising with residents, contractors, landlords, leaseholders. Maintaining accurate property records and ensuring high levels of compliance and maintenance is always maintained whilst delivering excellent customer service.
Key Tasks
- Provide administrative support to the Head of Block Management and Property Management team
- Maintain accurate property, leaseholder, and resident records.
- Prepare correspondence, reports, notices, and meeting documentation.
- Manage incoming emails and telephone calls
- Update internal property management systems and databases.
- File and maintain property-related documents electronically
- Respond promptly to queries and requests. Keeping all parties updated, as required.
- Receive and process maintenance requests.
- Raise work orders and instruct contractors as directed.
- Monitor progress of repairs and ensure timely completion.
- Maintain compliance records associated to each property
- Carry out property visits and generate associated reports
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
