JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Title
Supervisor
Role Level
Specialist
Location
Brentwood
Relationships
Internal: Team / Engineering
External: Clients / Suppliers
Main Duties and Responsibilities
The Supervisor to provide best in class engineering service achieving 100% uptime along with meeting the ppm delivering in-line with the contractual obligations. Responsible for direction and effective corrective maintenance and planning of Critical Environment and Risk Management and contribute towards delivering industry standards with the primary objectives driving service delivery, quality and performance that will underpin both Integrals and JLL’s vision for engineering excellence status. This is a key role requiring excellent teamwork, relationship management and technical skills.
Key Responsibilities
To represent the hard services team and ensure the successful site support for all engineering requirements.
Conduct Audits in line with the Integral / JLL processes.
Manage compliance upkeep along with site logbooks and Concept CAFM System.
To ensure all Critical Service processes are developed in a common approach and meet client requirements or appropriate Service Level Agreements (SLA), as per the contractual obligations.
Cover for the TSM when required, for all technical activities, main interface with the site client teams. (Development of relationship with the key clients and stakeholders)
Monitor Planned Preventative Maintenance System & interface with clients to carry out all user requirements & requests, ensuring Building user group meetings are attend and minutes are submitted in time and correctly.
Plan, control and monitor, by reporting and audit, to review operations and maintenance throughout the building.
To ensure all Technical Activities are carried out to meet Integral’s/ JLLs health and safety and client safety requirements.
Provide benchmarking of equipment & performance.
Maintain the Asset Management Plan and monitor criticality and condition of assets.
Plan and manage major building shutdowns and critical work events.
Develop & manage the on-site technical team with appropriate skills to meet client requirements
As appropriate establish and agree client service level agreements and measuring to ensure compliance and performance to cover business continuity, customer satisfaction and communication
Review plant and system performance, highlighting solutions and progressing Continuous Improvement and appropriate benchmarking programmes
Provide emergency response, managing on site team and communications
Develop and maintain a service team culture and improve of self-delivery / Self Perform
Work on smart systems to drive Energy performance
Work to support all ESG outputs agreed.
Manage and support tenant fitouts, including planning, facilitating and recording. Attending key stakeholder meetings.
Ensure that Specialist Service Provider are managed effectively including, worksheets are signed off that quality of work is inspected, and recommendations are swiftly processed.
Experience and Qualifications
High level of technical awareness within the FM and new building environments to include Power & Distribution – LV, MV, HV, UPS emergency electrical generation, HVAC, cooling.
Recognised apprenticeship, Degree qualified / HNC Electrical engineering or the equivalent
Minimum of 5 years’ experience of engineering services within critical environment/new builds
Good managing and Leadership skills
Must possess a good understanding of:
PPM, RM and CAFM systems
BMS and control systems
Smart systems
Excellent written and verbal communication skills
IT literate
Sense of humour and can-do attitude
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
