Job Summary
CTS Wholesale is a successful and progressive company based in Yoxall, Staffordshire. Our primary business is as a distributor to the trade for office products. We are looking for a dynamic, driven and talented individual to join our IT department. You will be working alongside and supporting colleagues with their daily and longer term IT needs. This is a full time position and is based at our head office & warehouse. We will offer full training on our specific systems and processes and the successful candidate will be someone who is willing to learn new skills and demonstrates an aptitude for IT.
Responsibilities and Duties
- Provide first line IT support and guidance to our sales, admin, accounts and warehouse departments.
Assist in any customer first line IT technical issues
- Maintain and problem solve our internal IT systems including courier integrations, phone systems & ftp management
- Set up and control customer website access
- Work collaboratively with our external IT partners
- Undertake data tasks as directed from the senior management team
- Maintain all on-site hardware and advise of issues
- Assist team members in the effective use of Microsoft Products, specifically in MS Excel
- Work closely with the in-house IT team ensuring all critical and non-critical IT tasks have appropriate redundancy/back up and all tasks are dealt with in a timely and organised fashion.
- Advise of IT shortcomings and improvements
Qualifications and Skills
Essential
- Trustworthy and willing to learn new skills
- Proficiency in Microsoft Office Suite
- Excellent verbal and written communication skills
- Strong organisational skills
- Ability to work well with others
- Attention to detail and thoroughness
- Patience and ability to work in stressful situations
- Excellent time management skills and the ability to prioritise effectively.
Salary and Benefits
- 20 days annual leave and UK bank holidays
- Opportunity to partake in company bonus scheme
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- On-site parking
Experience:
- system administration: 1 year (required)
Location:
- Burton-On-Trent DE13 8NJ (preferred)
Work Location: In person
