Job Advert
Digital Applications Officer
£38,949 to £42,500 inclusive annual salary + Local Government Pension Scheme
Permanent, full-time (37 hours)
Flexible working options (including hybrid)
Job Ref: P2408
About the role
You will provide first and second-line support for designated systems while developing knowledge across multiple applications, providing resilience within the team whilst supporting the wider business improvement initiatives.
A key focus of the role will be supporting the Planning service, ensuring business requirements are met through the effective administration, maintenance, and development of Uniform (IDOX) and associated applications, including IDMT, DMS, Gazetteer, Public and Consultee Access, TLC, and Enterprise. You will work closely with service areas to resolve issues, implement system improvements, and deliver solutions that enhance service delivery.
About you
The successful candidate will require excellent communication and planning skills. With the ability to plan and coordinate system upgrades, maintenance, and lead system projects, ensuring minimal disruption to services and clear communication with stakeholders.
We are looking for a highly motivated and forward-thinking person to join our Digital Application team. You will be joining a fast moving, busy department who provides dedicated technical support for a range of business-critical applications including Housing, Revenues, Benefits, Planning, NEC Assure and Customer Delivery.
Join us to make a positive impact in our community by putting sustainability at the heart of everything we do, while living our values of trust, care, collaboration, confidence and customer focus.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
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28.5 days basic annual leave (increasing with service) + bank holidays.
Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 5 days, e.g. part-timers
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Local Government Pension Scheme
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Flexible working options
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Staff Parking Permit
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Reimbursement of professional fees
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Comprehensive development and training
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Discounted membership at selected local sports and fitness centres
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Access to discounts and benefits via online platform
Additional Information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.-
Safeguarding
This post is subject to a Basic Disclosure Check. -
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
For an informal discussion, please contact Mo Ali, Digital Applications Manager on [email protected].
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
For full details and to learn more about us visit Jobs and Careers or email [email protected] or telephone (01727) 819251 stating your details and the post reference number.
Closing date for applications: 28 August 2026
Interviews are scheduled for w/c: 7 September 2026
NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.
