At Kinly and Optima Care, we believe exceptional care begins with exceptional people. At Kinly Care we provide specialist dementia, nursing, complex, and respite care services, delivering compassionate, high-quality support to every person we care for. At Optima Care we provide safe, person‑centred, high‑quality homes for people with mental health needs and/or learning disabilities.
Our values are at the heart of everything we do:
- Kindness defines us
- Dignity and respect, always
- Personalised, person-centred care
- One team, one purpose
- Integrity in everything we do
We are looking for an experienced, people-focused People Administrator who shares these values and is committed to ensuring every colleague has supportive experience throughout their employee journey. If you take pride in maintaining high standards, supporting safeguarding and providing a responsive and caring People service across the employee lifecycle, we would love to hear from you.
The Role
The People Administrator plays a key role in supporting the People & Culture team by delivering efficient, accurate, and customer-focused People administration throughout the employee lifecycle. The role is responsible for maintaining high-quality employee records, supporting onboarding, ensuring compliance with employment legislation and company policies, and providing a customer centric first point of contact for People-related queries.
Key Responsibilities
People/HR Administration
- Manage the People inboxes, triage and respond to queries in line with People team SLA.
- Maintain accurate employee records in all digital systems including SharePoint and HRIS
- Process contractual changes and employment lifecycle administration.
- Conduct employee file audits and support payroll changes.
- Support exit interview administration and People projects.
- Coordinate, support and own logistics of employee lifecycle events such as probation extension, mediation, investigations, disciplinary & grievances.
- Support with mergers and acquisitions including TUPE
- Coordinate interviews and candidate communications.
- Prepare offer letters, contracts and onboarding documentation.
- Any ad hoc projects relate to People as guided by People Business Partners & Head of
People & Culture
- Maintain SharePoint and workforce planning tools.
- Support engagement, wellbeing and recognition initiatives such as birthdays, long service, awards
- Coordinate learning and development activities.
- Support performance management and employee benefits administration.
- Support implementation of annual colleague survey and any ad hoc surveys.
Reporting & Compliance
- Produce People metrics and KPI reports in line with directives from People Business Partner & Head of People & Culture
- Ensure compliance with employment legislation and company policies.
- Maintain confidentiality and support audits.
Skills, Knowledge & Experience
Essential
- Previous People/HR or administrative experience.
- Understanding of the employee lifecycle and people processes.
- Excellent organisational and communication skills.
- Strong IT skills including Microsoft Office and HR systems.
- Ability to manage confidential information.
Desirable
- Knowledge of UK employment legislation.
- Experience of SharePoint and HR systems.
- CIPD qualification or working towards CIPD.
Behaviours & Values
- Proactive and positive approach.
- Integrity and professionalism.
- Commitment to excellent employee experience.
- Collaboration and teamwork.
- Continuous improvement mindset.
As part of our team, you will benefit from:
- Colleague recognition schemes, including Stars of the Quarter, birthday celebrations, and long-service awards
- Colleague events and opportunities to connect with your team, including BBQs and social activities
- Ongoing training and development opportunities to support your career progression
- Blue Light Card reimbursement
- IT equipment provided to support you in your role
- Reimbursement of approved work expenses in line with our Expenses Policy
- Access to an early wage access scheme (further information provided during onboarding)
- Access to an Employee Assistance Programme provided by Health Assured
If you’re ready to bring your experience, care and people-focused approach to our team, we’d love to hear from you. This role is based onsite at our Teddington Head Office and will include some occassional travel to our homes in London, Kent, Suffolk and the Midlands.
Pay: £28,000.00-£30,000.00 per year
Work authorisation:
- United Kingdom (required)
Work Location: In person
