Full-Time We're looking for a friendly Receptionist / Front Desk Host to join our busy family entertainment centre. You'll be based at the front desk of our soft play and role-play area and will be the first person families see when they arrive. If you're naturally welcoming, enjoy talking to people, and love creating a great first impression, we'd love to hear from you.
What you'll be doing :
- Welcoming families and helping them get checked in.
- Explaining how the play areas work and going over our safety rules.
- Taking/managing bookings and processing cash and card payments.
- Answering phone calls, emails, and customer enquiries.
- Managing check-ins and issuing wristbands.
- Keeping the reception area clean, tidy, and well organised.
- Assisting customers with any questions.
- Helping maintain cleanliness in the café or seating areas when required.
- Helping across other areas of the business when things get busy or extra support is needed.
What we're looking for:
- Previous customer service, reception, or front-of-house experience is preferred.
- A friendly, outgoing personality with the confidence to make every customer feel welcome.
- Excellent communication and customer service skills.
- Basic computer skills and confidence using a till or POS system.
- Able to stay calm and organised during busy periods.
- Reliable, well presented, and happy to work as part of a team.
- Flexible to work weekends and school holidays, as these are our busiest times.
- Applicants must be aged 21 or over due to key-holding responsibilities. If you're friendly, reliable, and enjoy working with families, we'd love to hear from you. Please send us your CV to apply.
Pay: Up to £13.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
