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Restaurant Manager

Celtic Football Club -
Glasgow

Job details

Full-time
8 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Canteen
Employee assistance programme
Employee discount
On-site parking

Qualifications

Administrative experience
Personal Licence
Restaurant experience
Communication skills
Time management

Full job description

ROLE: RESTAURANT MANAGER
TYPE: FULL-TIME
LOCATION: CELTIC PARK

Responsible for the day-to-day management of the new, refurbished, restaurant operation within the Catering department at Celtic Football Club. The restaurant requires an individual with a passion for best-in-class hospitality and a willingness to drive the restaurant operation forward. You will be managing services on a match day and non-match day which will require detailed planning and delivery. Fellow colleagues will need managed in line with their own roles and responsibilities, including implementing operating standards that will enhance the customer experience.

Key Accountabilities

Manage the day-to-day restaurant operations across the Club, liaising with a number of internal departments
Coach, develop and mentor the Restaurant team to deliver excellent standards of customer service, ensuring all potential sales opportunities are achieved and targets are met
Accurate collation and submission of timesheets for the Restaurant team to payroll
Forecast, analyse and submit all rotas and payroll costs in advance to the Catering Manager for approval
Ensure all new colleagues are properly trained in all restaurant and health and safety procedures
Proactively plan shifts and colleague activity on matchday and non matchday, overseeing all colleague performance with the support of junior and casual management
Ensure all restaurant colleagues have completed training in the following hygiene-based courses, COSHH, Health and Safety
Adhering to local alcohol licensing regulations, and ensuring colleagues are fully trained on alcohol service.
Ensure the restaurants are clean pre-match and returned to a hygienic environment post-match within the pre-agreed timeframe that as set by the Catering Manager
Ensure that restaurant and bar areas are always in line with the Club’s expected standards of quality and cleanliness, adhering to Health and Safety legislation and local Environmental Health guidance
Ensure all restaurant colleagues are dressed appropriately and positively represent the Club
Manage restaurant colleague holiday requests and absences
Evaluate colleagues and provide both constructive and positive feedback, planning and providing any necessary training and development to improve customer experiences
Responding quickly and positively to customer concerns and proactively identifying potential issues before they arise
Attend operation meetings with the Catering Manager
Perform in the capacity of Duty Manager as and when required
Drive revenue by upselling and coordinating new initiatives within the Number 7 Restaurant, working closely with the sales team

Relationship Manager

Ensure all communications with colleagues are professional, appropriate and considerate of individual needs and circumstances
Actively build and maintain positive working relationships with colleagues across the Club. Ensuring a collaborative approach is always adopted
Treat all colleagues with dignity and respect by ensuring that your behaviours and approach during all workplace activity is inclusive of all backgrounds and abilities and welcomes diverse contributions

Leadership & People

Provide effective leadership to all direct reports, enabling the continuous development and improvement of team members
Alongside HR & GM Soft Services, ensure sufficient succession planning is in place within the Cleaning department, with development plans identified and implemented
Ensure all communications affecting team members are cascaded to them in a considerate, fair, inclusive and timely manner, ensuring that Club messaging is always represented appropriately
Ensure there is continuous management of both individual and team performance, ensuring performance gaps are identified and addressed appropriately and constructively
Ensure team members feel valued and recognised by acknowledging and celebrating team and individual successes
Alongside HR, provide relevant wellbeing support to colleagues and maintain open channels of communication ensuring sufficient opportunity is available for team members to access support
Ensure roles for all reports are designed fairly and that work is allocated appropriately between colleagues
Ensure the health and wellbeing of colleagues is considered in all team tasks, processes and communications

Skills and Experience required

Essential

At least 2 years’ experience of managing a Restaurant function in a large format, high volume environment
Current, valid Scottish Personal License
Experience of leading, motivating and influencing a team
Excellent organisational, administrative and time management skills
Strong interpersonal and communication skills, both verbal and written
Flexible, responsive and team player
Proven ability to work well in high pressure, fast paced environments
Working with high volume restaurant covers
Flexibility
Oral & written communication
Facilitating Change
Collaboration
Leadership
Relationship management
Coaching / developing others
Planning & Organising
Personal Accountability
Team working

Desirable

Experience in operating a new restaurant operation

Additional requirements

Ability to work flexible hours, including weekends, evenings and match days. 5 over 7
Must be available to work all First Team home matches without exception

Club Benefits

Dedicated Employee Assistance Programme
Life assurance, pension and holiday buy scheme
Cycle to work Scheme
Access to our colleagues benefits & discount platform
Regular colleague social events
Subsidised on-site canteen
Free parking
Staff retail discount on Celtic & Adidas merchandise

Unfortunately, due to the high number of applications we receive, we are unable to feedback to applicants that have not been selected for interview stage.

No job applicant or employee will receive less favourable treatment on the grounds of sex, race, age, ethnic origin, marital status, pregnancy and maternity, civil partnership status, any gender re-assignment/identity/expression, religion or belief, sexual orientation or disability or other legal protected characteristics.

We are a Disability Confident Employer and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the criteria for the job.

Please apply with a CV & covering letter to: [email protected]

Application deadline: Friday, August 14, 2026

Key Accountabilities

Relationship Manager

Leadership & People

Skills and Experience required

Additional requirements

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