Company Introduction:
Flova UK Limited is a leading manufacturer of high-quality taps, showers & bathroom accessories, renowned for combining cutting-edge design with advanced technology. We are dedicated to delivering products that offer exceptional performance and style. With a strong footprint in the UK market, our commitment lies in offering outstanding customer service and driving continued growth and innovation.
Job Overview:
We are seeking a motivated, enthusiastic and skilled individual to cover service calls and assist in the constructing and fitting of retail showroom displays across the Southeast.
The Showroom Display Technician & Service Engineer is responsible for building and fitting showroom displays for our customer’s showrooms.
They will also be a support for the Customer Service team for any plumbing and installation enquiries. As the Service Engineer, you will be required to make site-visits upon request from the Customer Service team.
Both aspects of the role are an essential part for us to deliver exceptional Customer Service across the whole business.
Key Responsibilities:
- Provide accurate information about products, services, and company policies.
- Ensure a professional and personable attitude towards our customers and end users
- Visit end users for site-visits to troubleshoot or repair existing products.
- Approach every visit and communication with the upmost care to ensure maintenance with our customers.
- Have a strong understanding and practical plumbing ability.
- Assemble our bespoke retails display board solutions per customer.
- Visiting and installing these displays per request.
- Manage and build exhibition installations
Key Skills:
- Proven track record in carpentry or shopfitting.
- Experience/qualification within the plumbing industry.
- Well organised with good communication skills with customers and colleagues.
- Motivated, dedicated and reliable.
- Attention to detail.
- Valid driver’s license and willingness to travel daily.
- Ability to be flexible with travel and be available for exhibitions.
Benefits:
- Competitive salary based on experience.
- Company Vehicle and specialist tools provided.
- 25 days annual leave, excluding bank holidays.
- Pension scheme.
- Ongoing professional development and career progression opportunities.
- Supportive and dynamic work environment.
Core Working Hours:
- 08:30 – 17:00, Monday – Friday with a 30 minute lunch break.
- A very flexible approach to these hours is required to ensure all tasks and projects are completed and customer communication has been actioned.
Application Process:
Interested candidates are invited to submit their CV and a cover letter is preferred, outlining their suitability for the role.
Applications will be reviewed on a rolling basis, so early submission is encouraged.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Carpentry: 1 year (preferred)
- Shop Fitting: 1 year (preferred)
- Plumbing: 1 year (required)
Licence/Certification:
- Driver's License (required)
Work Location: In person
