To provide a comprehensive typing and administrational service to members of the team in order to assist in the achievement of departmental objectives. The post holder will work closely with the team to ensure the delivery of a high quality service. This will require the utilisation of good typing, administrative, communication and interpersonal skills.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
The post holder is required to:
Communicate tactfully and politely with patients/carers and staff in the exchange of verbal and written information
Communicate with external Trusts and other departments within the Trust
Deal with telephone and face-to-face enquiries efficiently and with understanding, taking action as appropriate
Plan and organise own time/work
Adjust clinic times as necessary
E nsure notes are ready for clinics and arrange secure transfer between hospital sites as necessary
Take minutes at meetings as requested; arrange meetings, for example, audit meetings, service meetings, training days
T ype back from dictation, audio or otherwise, all letters and information and take action as necessary within agreed procedures
Provide information and advice to patients/carers about admissions and appointments
Follow all relevant Trust policies and adhere to department guidelines/standard operating procedures at all times
Comment on local policies and procedures where they relate to secretarial or clerical issues
Maintain stationery stocks; demonstrate secretarial duties to new starters
Maintain and develop patient information, clerical, secretarial and record keeping systems, both paper based and electronic, in line with established Trust systems, liaising with other departments, including Medical Records and Trust Headquarters, where necessary
Participate in surveys, gather information and assist with audits as required through the collection of data.
Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at
[email protected] if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
