Uniserve is the UK's largest privately-owned international freight and logistics company. Operating through a global network of professional partners, we provide innovative supply chain solutions across all major trade markets, with specialist expertise in Europe, China, South East Asia, and the Indian Subcontinent.
We are seeking a reliable and organised Container Control Operative to join our busy container depot operation in Felixstowe. The successful candidate will play a key role in ensuring the accurate control, tracking and processing of containers moving through the depot while maintaining excellent communication with customers, drivers and operational teams.
Reporting to the Transport & Container Control Manager. Working within a fast-paced logistics environment, you will be responsible for container administration, stock control, gate transactions, and supporting the smooth day-to-day operation of the depot.
Working Hours:
Monday to Friday:
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Shift 1: 06:00 – 15:00
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Shift 2: 10:00 – 19:00
Flexibility to cover operational requirements may occasionally be required.
Key Responsibilities:
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Monitor and control container movements within the depot management system.
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Accurately record container arrivals, departures, inspections, and storage locations.
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Liaise with drivers, shipping lines, transport companies, customers, and depot personnel.
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Process gate transactions and relevant documentation.
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Maintain accurate inventory records and investigate any discrepancies.
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Ensure all data is entered accurately and within required timescales.
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Support container release and collection processes.
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Produce operational reports as required.
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Respond to customer enquiries in a professional and timely manner.
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Assist with planning and coordinating container movements to maximise yard efficiency.
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Comply with company health, safety, environmental and security procedures.
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Work closely with depot, transport and operations teams to ensure service levels are achieved.
Skills & Experience:
Essential
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Strong administrative and data entry skills with excellent attention to detail.
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Good IT skills, including Microsoft Office applications.
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Ability to work accurately in a fast-paced operational environment.
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Strong communication and organisational skills.
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Ability to prioritise workload and work effectively both independently and as part of a team.
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Positive, proactive and customer-focused approach.
Desirable
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Minimum 1 year of experience in a shipping, container, transport, freight forwarding, haulage or logistics-related role.
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Previous experience working within a container depot, port, shipping line, or logistics operation.
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Knowledge of container control systems and depot management software.
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Understanding of container terminology and shipping documentation.
Personal Attributes:
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Reliable and dependable.
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Strong problem-solving abilities.
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Excellent attention to detail.
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Flexible approach to changing operational demands.
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Professional attitude and strong work ethic.
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Ability to remain calm under pressure.
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
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Competitive Salary: We value your skills and commitment.
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Discretionary Bonus: Because your hard work deserves to be rewarded.
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Pension Scheme: We've got your future covered.
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Annual Salary Review: Your growth matters to us.
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Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
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Interest-Free Company Loan: We're here to support you.
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Free On-Site Parking: Convenient and hassle-free.
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Referral Bonus £750: Spread the word and earn some extra cash.
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Care First Lifestyle Programme: Because your well-being matters.
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Flu Jabs Annually: Stay healthy, on us.
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Group Life Policy: We've got you covered.
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Electric Vehicle Charging Points at Work: Embrace sustainable transport
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Flexible Career Pathway: Grow with us!
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Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
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Enhanced Holiday Scheme: we believe loyalty should be rewarded.
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Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
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Private Health Care: We are committed to your wellbeing.
At Uniserve we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels.
