Wycliffe Peugeot is looking for a motivated, customer-focused Service Advisor to join our busy aftersales team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service.
Key Responsibilities
- Welcome customers and provide a professional, friendly service.
- Manage service bookings and workshop schedules.
- Keep customers updated on the progress of their vehicle repairs and servicing.
- Prepare estimates, explain recommended work, and obtain customer authorisation.
- Liaise with technicians to ensure work is completed efficiently and to the highest standards.
- Process invoices and ensure all documentation is completed accurately.
- Promote additional products and services where appropriate.
- Build lasting relationships with customers through exceptional service.
What We're Looking For
- Previous experience as a Service Advisor or in a customer service role within the motor industry is preferred.
- Excellent communication and interpersonal skills.
- Strong organisational and administrative abilities.
- Ability to work well under pressure and manage multiple tasks.
- A positive, proactive attitude with a commitment to customer satisfaction.
- Good computer skills and attention to detail.
If you're passionate about delivering outstanding customer service and want to build your career with a respected Peugeot dealership, we'd love to hear from you.
Apply today by sending your CV and a covering letter. Join Wycliffe Peugeot and become part of a team committed to delivering exceptional service to every customer.
Benefits:
- Free or subsidised travel
Work Location: In person
