Job Responsibilities:
Develop and coordinate healthcare programs
Communicate between staff, patients and family
Handle patient case management and education
Develop patient goals and monitor progress
Maintain patient confidentiality and quality care
Attend MDT meetings and feed back to the practice
Main Administration responsibilities:
To respond to child protection meetings as advised by practice safeguarding lead, preparing appropriate documentation and attending case conference meetings
To monitor DNAs for children regarding missed clinical appointments and refer to appropriate clinician for follow up e.g. Practice Nurse, GP, safeguarding Lead
Work within a multi-disciplinary team to aid liaison between MASH team, ICB, PCN etc.
To oversee safeguarding administration, document handling, record management in EMIS and communication with the wider healthcare/safeguarding organisations
To oversee the workflow of safeguarding reports and documents in line with practice safeguarding policies
To maintain a register of children on Child Protection Plans, Child in Need plans and those children deemed to cause concern
Support parents who are vaccine hesitant to understand the need to have their children immunized and to follow up on those children who have not had their routine immunisations.
To redact and update the EMIS record as per practice safeguarding protocols when a patient reaches 18 years of age.
To update alerts and warnings in the EMIS record according to practice safeguarding protocols when safeguarding concerns are recorded.
Support patients to utilize decision aids in preparation for a shared decision-making conversation
Holistically bring together all of a person’s identified care and support needs and explore options to meet these within a single personalised care and support plan, in line with best practice, based on what matters to the person
Help people to manage their needs through answering queries, making and managing appointments and ensuring that people have good quality written and verbal information to help them make choices about their care, using tools to understand people’s levels of knowledge, confidence in skills in managing their own health
Support people taking up training and employment and to access appropriate benefits where eligible for example, through referral to social prescribing link workers
Expert Practice and Practice Development:
To be able to confidently facilitate group safeguarding supervision in clinical settings to a variety of health professionals once trained
Be a role model for all clinical staff by practicing safeguarding to the highest standard whilst exercising a high degree of personal and professional autonomy
Be able to signpost staff to relevant agencies and assistance for all types of safeguarding
Be aware of local resources and disseminate updates to colleagues
Demonstrate commitment to developing own expertise and support robust systems, policies, professional guidance and training so that staff across the practice can identify and contribute to safeguarding issues
Personal Development:
To attend/complete mandatory training
To keep up to date with and attend training on revision of systems or changes in protocols
To participate in Individual Performance Reviews and Personal Development plans on an annual basis
Clinical Governance and Quality Assurance:
To realise the importance of confidentiality when dealing with patients and staff, particularly when giving information over the telephone in accordance with the Data Protection Act
Maintain the high standards of the service by contributing towards individual, team and service objectives and acting at all times in the best interest of the patients
To accurately collect, collate and input data to Information systems as required to ensure that patient database records are up to date and accurate
Requirements and skills:
Passionate about upholding excellent standards of care
Highly organized with a strong ability to manage different priorities
A keen team player with excellent organizational skills and the ability to work under pressure
Able to communicate effectively with health practitioners and providers in the wider health and care system
Apply good judgement to fast-changing situations
Effective verbal and written communication skills
EXPERIENCE IN SAFEGAURDING IS ESSENTIAL
Pay: From £14.50 per hour
Benefits:
- Company pension
- On-site parking
Experience:
- safeguarding: 1 year (required)
Work Location: In person
