We're looking for a Customer Service Advisor to join our team and become an important part of delivering exceptional customer experiences.
This role is ideal for someone who enjoys speaking with people, solving problems and creating positive interactions. You'll work with a variety of client campaigns, helping customers while developing skills in communication, customer engagement and sales.
No previous experience is required. If you're enthusiastic, approachable and ready to learn, we'll provide all the training and support you need to succeed.
What you'll be doing
As a Customer Service Advisor, you'll be responsible for creating a welcoming and professional experience for every customer.
Your day-to-day responsibilities will include:
- Delivering friendly, knowledgeable and professional customer service
- Building rapport and understanding each customer's individual needs
- Providing information about products, services and current campaigns
- Recommending suitable solutions based on customer requirements
- Supporting customer engagement and business growth initiatives
- Working collaboratively with colleagues to achieve campaign objectives
- Developing your product knowledge and communication skills through ongoing coaching
Every conversation is different, giving you the opportunity to build confidence, strengthen your customer service expertise and make a genuine impact.
What we're looking for
We're interested in your potential as much as your experience.
You'll thrive in this role if you:
- Enjoy working with people and building relationships
- Communicate clearly, confidently and professionally
- Have a positive attitude and strong work ethic
- Are eager to learn and develop new skills
- Work well independently and as part of a team
- Take pride in delivering excellent customer service
What you'll receive
When you join our team, you'll be given the support and opportunities to build a rewarding career.
You'll benefit from:
- Full training and structured onboarding
- Ongoing coaching and professional development
- Competitive earnings with performance-based incentives
- Clear opportunities for career progression
- A supportive and collaborative team environment
- Recognition for your contribution and achievements
Take the next step
If you're looking for a role where you can develop professionally, gain valuable experience and become part of a team that values your contribution, we'd love to hear from you.
Apply today and start building a career where great customer service is recognised and rewarded.
Pay: £15.00-£16.00 per hour
Benefits:
- Canteen
- Company events
- Gym membership
- Health & wellbeing programme
Work authorisation:
- United Kingdom (required)
Work Location: In person
