Job Overview
We are seeking an energetic and welcoming Front of House team member to create a positive and memorable experience for our guests. In this vital role, you will serve as the first point of contact, ensuring smooth operations and exceptional guest services. Your enthusiasm, communication skills, and hospitality expertise will help foster a warm atmosphere that encourages repeat visits and customer satisfaction. This paid position offers an exciting opportunity to develop your hospitality skills in a dynamic environment dedicated to delivering outstanding service.
Duties
- Greet guests warmly upon arrival, providing a friendly and professional first impression
- Assist guests with reservations, seating arrangements, and special requests to enhance their experience
- Coordinate with kitchen and service staff to ensure timely delivery of orders and smooth service flow
- Handle guest concerns or complaints with professionalism, aiming for swift resolution
- Maintain cleanliness and organization of the front desk area and guest seating zones
- Provide information about the venue’s offerings, amenities, and policies to guests
- role will include taking orders, making and serving hot and cold drinks, serving food, clearing tables and washing up.
Qualifications
- Previous restaurant or hospitality experience preferred but not required as full training will be given; enthusiasm is key!
- An up to date food hygiene certificate, this can be provided if needed
- Strong communication skills with the ability to engage confidently with diverse guests
- Excellent listening skills to handle inquiries effectively
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Friendly demeanor with a genuine passion for delivering exceptional customer service
- Availability to work flexible hours, including weekends, and holidays
Join us as a Front of House team member and be part of an energetic environment where your hospitality talents can shine! We are committed to providing a supportive workplace that values your contributions while offering opportunities for growth. This paid role is designed to help you build valuable skills in guest services, communication, and hospitality operations—making every day rewarding for both you and our guests.
Pay: £12.71 per hour
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
