The Role
The Referral Coordinator plays a vital role in driving occupancy across Isabella's Homes by managing referrals from local authorities, NHS partners and commissioners.
You'll coordinate assessments, liaise with professionals and ensure referrals progress efficiently from enquiry through to admission.
Key Responsibilities
- Manage incoming referrals.
- Build relationships with commissioners and social workers.
- Coordinate assessments and viewings.
- Track referral pipeline and occupancy.
- Prepare placement proposals and costings.
- Work alongside Operations and Registered Managers.
- Ensure referral documentation is accurate.
- Monitor KPIs and reporting.
- Attend networking events where required.
- Support mobilisation of new services.
Essential Requirements
- Experience within supported living, social care or healthcare.
- Excellent organisation skills.
- Strong relationship-building abilities.
- Commercial awareness.
- Ability to manage multiple priorities.
- Confident communicator.
What We Offer
- Competitive salary
- Performance bonus
- Employee Assistance Programme (EAP)
- Career development
- Pension scheme
Why Join Isabella's Homes?
At Isabella's Homes, we're building more than supported living services—we're building a culture where people can thrive. As a growing organisation with ambitious plans for national expansion, we invest in our people, encourage innovation and recognise outstanding performance.
Together, we're changing lives—one person, one home and one community at a time.
Pay: £32,000.00-£38,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Work Location: In person
