Job post summary
Date posted: 3rd August 2026
Pay: £12.73 per hour
Job Description:
Build Your Career With a Growing Business
We’ve grown from just two stores to 15 locations in under five years and we’re continuing to expand.
If you’re looking for more than just another customer service job, this is an opportunity to build a long-term career with a business that genuinely promotes from within.
The Customer & Sales Advisor role is the perfect starting point for someone looking to build a career in retail, sales or management.
You’ll gain experience across three stores, developing your customer service, sales and operational skills while working alongside experienced Store Managers.
Many of our Managers started in customer facing roles just like this. High performers can progress into an Assistant Store Manager position in as little as 12 months (subject to vacancies), and we always aim to promote from within.
Why Join The Storage Team?
At The Storage Team, we believe great people deserve great opportunities. As one of the UK’s fastest growing self-storage businesses, we’re committed to investing in our team and promoting from within.
When you join us, you’ll benefit from:
- A growing business with 15 locations and ambitious expansion plans
- Monthly bonus, uncapped commission and additional incentive competitions
- Variety every day
- Ongoing training, coaching and support to help you develop
- No late evenings and no Sunday working
- Birthday day off
- A friendly, supportive team where your contribution is recognised
What You’ll Earn
- £12.73 per hour
- Monthly performance bonus
- Uncapped commission on qualifying sales
- On-Target Earnings
- Additional incentives including Store of the Year competitions and prizes
- Mileage paid for business travel above your normal commute to your designated home store
You’ll:
- Develop excellent customer service skills
- Learn how successful self-storage businesses operate
- Build confidence in sales and customer conversions
- Gain experience working with team
What You’ll Be Doing
No two days are the same, but typically you will:
- Handle customer enquiries by phone, email and face-to-face
- Help customers choose the right storage solution
- Conduct store tours and unit viewings
- Convert enquiries into move-ins
- Maintain high cleanliness standards throughout the stores
- Complete daily administration and customer paperwork
- Carry out routine operational checks
- Assist with merchandising and promotional activity
- Support colleagues across multiple locations
- Deliver consistently excellent customer service
Key Responsibilities
- Deliver exceptional customer service
- Drive sales and achieve conversion targets
- Maintain outstanding presentation and cleanliness standards
- Complete daily operational and administrative tasks
- Support the smooth running of the store
- Build positive relationships with customers and colleagues
What We’re Looking For
Professional Skills
- Experience in a customer-facing and/or sales role
- Excellent communication and interpersonal skills
- Confident using computers and Microsoft Office
- Full UK driving licence and access to your own vehicle
- Happy travelling between stores when required
Personal Attributes
- Friendly, approachable and professional
- Positive, can-do attitude
- Takes pride in delivering outstanding customer service
- Well organised and reliable
- Flexible and adaptable
- Ambitious and eager to develop your career
Progression & Development
We believe in promoting from within.
Our typical career pathway is:
Customer & Sales Advisor → Assistant Store Manager → Store Manager → Area Manager
With our continued expansion, opportunities to progress are growing every year. Top performers can progress into an Assistant Store Manager role in as little as 12 months (subject to vacancies).
What You’ll Get
- Competitive salary plus bonus and commission
- Clear career progression pathway
- No late evenings
- No Sunday working
- Birthday day off
- Company pension
- Free on-site parking
- Company events and incentives
- Ongoing training and development
- Supportive team environment
- Paid business mileage when travelling beyond your normal commute
Working Hours
- 14 hours per week (2 days)
- Monday to Saturday (stores closed Sundays)
- Flexibility required to support holiday and sickness cover
About The Storage Team:
We provide self-storage, business space and office solutions to domestic and commercial customers.
Our mission is simple:
To be the leading self-storage provider in the UK for cleanliness, service and security.
Apply Now
If you’re looking to join a fast-growing business where hard work is recognised, development is encouraged and career progression is genuinely achievable, we’d love to hear from you.
Benefits:
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Licence/Certification:
- Driving Licence (Desired)
Work Location: In person
Job Types: Part-time, Permanent
Pay: £12.73 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 2 years (required)
Work Location: In person
