Concierge / Reception / Security Officer
Location: Redhill Area, Surrey
Salary: £33,500 – £38,500 per annum
Job Type: Permanent, Full-Time
Work Location: In person
We are currently recruiting for a professional, reliable and customer-focused Concierge / Reception / Security Officer to join our team on a permanent basis in the Redhill area.
This is an excellent opportunity for an individual who takes pride in providing a high standard of customer service, reception support and site security while maintaining a professional and welcoming environment.
Key Responsibilities
- Provide a professional and friendly front-of-house / concierge service.
- Welcome and assist visitors, residents, clients and staff.
- Monitor access and maintain site security procedures.
- Conduct regular internal and external patrols where required.
- Act as a visible security presence and respond appropriately to incidents.
- Monitor and control access to the premises.
- Handle enquiries and provide excellent customer service.
- Liaise with clients, residents, visitors and contractors in a polite and professional manner.
- Complete daily logs, reports and other necessary paperwork.
- Use basic IT systems and computer applications for site records, reports and communication.
- Follow all site-specific procedures and health & safety requirements.
- Report and escalate any security, maintenance or safety concerns.
- Maintain the highest standards of professionalism, security and customer care.
Essential Requirements
- Previous experience in Concierge, Reception, Security, Front of House or a similar role.
- Excellent customer service skills and a customer-focused approach.
- Good spoken and written English.
- Good IT and computer skills, with the ability to use email, Microsoft Office and site-based systems.
- Excellent verbal and written communication skills.
- Professional, smart and presentable appearance.
- Confident and approachable when dealing with the public.
- Ability to remain calm and professional when dealing with challenging situations.
- Good attention to detail.
- Ability to work independently and use your own initiative.
- Flexibility to work different shifts, including weekends if required.
- Valid SIA Licence where applicable to the duties of the role.
- Full checkable 5-year work/education history.
Desirable
- Previous experience in a residential, corporate, hotel, concierge or high-end security environment.
- Experience working in a front-of-house or reception position.
- Full UK Driving Licence.
- First Aid qualification.
What We Offer
- £33,500 – £38,500 per annum, depending on experience and role requirements.
- Permanent employment.
- Stable and long-term career opportunity.
- Professional working environment.
- Opportunity to develop your career within the security, concierge and front-of-house sector.
- On-site parking where available.
Who We Are Looking For
We are looking for someone who is reliable, professional, well-presented, customer-focused and security-conscious.
The successful candidate should have excellent customer service skills, good English and good IT skills, together with the confidence to deal professionally with residents, visitors, clients and staff.
If you have experience in Concierge, Reception, Security or Front of House and are looking for a permanent position in the Redhill area, we would be pleased to hear from you.
Apply now to be considered for this opportunity.
Only shortlisted candidates will be contacted.
Pay: £33,000.00-£38,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
