Job Summary
We are seeking an experienced Café Front of House Supervisor for our Waterside Cafe Bistro. Day time hours only with occasional Summer Friday Nights
The successful candidate will be responsible for leading the FOH team, ensuring exceptional customer service.
The successful candidate will have:
- Similar Cafe Supervisor experience
- A friendly and confident personality
- Exemplary customer service
- Be ready to roll their sleeves up and get involved; a hands-on attitude – leading by example
- Barista Skills
- Exceptional eye for detail
- Excellent communication skills
- +18
- Driver preferred
Main roles and responsibilities:
- Ensuring the Cafe is set up correctly
- Managing bookings
- Provide exceptional customer service at all times and ensure staff are following your lead, building an excellent rapport with customers.
- Ensure high levels of cleanliness and hygiene are met at all times.
- Motivate, Train and develop front of house staff.
- Cash handling and till reconciliation.
- Help management with Stock control: ordering and taking delivery of food, beverages & cleaning products, liaising with the kitchen team.
We will offer:
– A competitive salary and tips
– Beautiful, buzzing work environment
– Strong, friendly team
– Personal development and training
– Free food when working and discount when not
Pay: £12.71-£14.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
Experience:
- Similar Supervisor: 1 year (required)
- Barista : 1 year (required)
- Driving: 1 year (required)
Work Location: In person