Why Join Out of Bounds?
At Out of Bounds, no two days are ever the same. From climbing walls to laser tag, bowling, adventure golf, soft play, and more, we’re a forward-thinking, always-developing activity centre that believes in giving our teams the chance to grow, develop, and shine.
We’re looking for someone who loves variety, embraces challenges, and can lead from the front with energy and confidence.
Key Responsibilities
As Operations Manager, you’ll play a key operational role in the business, including:
- Acting as a strong, competent shift leader across multiple activities
- Delivering excellent customer service and ensuring high standards throughout the centre
- Undertaking and leading climbing and High ropes sessions (climbing ability essential)
- Operating and supporting laser tag sessions
- Taking responsibility for front-of-house tills, guest interactions, and operational duties
- Providing support across all departments and adapting to the business’s needs
- Assisting in the café — café/chef experience is advantageous
- Being a core part of the management team
- Using strong organisation, planning, and IT skills to manage tasks, systems, and operational processes
- Demonstrating a problem‑solving, solution‑finding mindset every single day
- Manage labour ratio within centre targets
Who We're looking for
You’ll thrive in this role if you are:
- A confident leader who can motivate, support, and inspire a team
- Flexible and adaptable across 7 days of business operation
- A natural problem solver who loves finding solutions
- Customer-focused with a passion for memorable guest experiences
- Able to multitask and stay calm under pressure
- Eager to grow within a supportive, ambitious, and fun environment
- First aid qualified or willingness to undertake training course
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Development and Growth
Out of Bounds is committed to staff development — this role comes with further training opportunities, progression, and the chance to expand your skills across a broad range of activities and operational areas. successful candidate needs to be willing to undertake further training internally and externally for the success of the role.
Apply Now!
Interviews will be scheduled as soon as applications are received, so don’t miss out on this fantastic opportunity to join a vibrant, forward‑thinking activity centre.
Submit your CV today with covering letter on why you would be a good candidate for the role and become part of our incredible Out of Bounds team!
Job Types: Full-time, Part-time
Pay: £13.50-£14.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Store discount
Experience:
- Manger : 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
