Go Store Self Storage Store Manager Advert - £30-£32k + BONUS
Please enclose CV and a Covering Letter with your Application.
Location: Basingstoke - Lennox Road, RG22 4AP
Salary: £30-£32k per annum plus bonus and benefits
Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the store’s opening and closing times.
At Go Store we believe that our team make the difference. We’re a friendly family owned and operated team and thrive on providing exceptional customer service, whilst selling the right storage solution for our customer needs.
We are looking for a Store Manager to open a brand new state-of-the-art branch in Basingstoke, to develop your own team and drive sales by growing the customer base from the day our doors open for the first time. You will be taking a key leadership role in running the store, responsible for driving sales and store performance, meeting targets and setting the standard in the branch KPI’s as well as managing, motivating and coaching your team.
You’ll lead the way by driving the team’s performance and being focussed on maximising sales and customer experience, we want you to feel as if it is your name on the sign above the store entrance. You’ll be well supported in your role and whilst your store will be your own to take charge of, you will have the full support of our small team at Head Office for guidance.
Key duties will include:
· Coaching, inspiring & motivating your team
· Sales training, development & performance management
· Driving sales through improving store KPIs, occupancy & rate while minimising discounting
· Growing our presence and awareness in the local market
· Developing & maintaining customer relationships
· Controlled use of our CRM and online systems
· Reporting to Senior Management on store KPIs
· Working with Senior Management on overseeing local marketing initiatives
· Delivering high levels of customer satisfaction
· Overall running of the store including store administration, stock audits and general housekeeping duties
The store will be staffed 7 days a week, Monday-Friday (0800 - 1800) Saturdays (0900 – 1600) and Sundays (1000 – 1500) and you will need to be willing to work weekends on a 40hr week shift pattern with your team
Your Skill Set
You will need to have existing and demonstrable experience at this level. Experience of telesales would be an advantage. Your skill set will include all of the following:
· Experience managing and coaching a sales team
· Ability to prioritise & multi task
· Have the ability to switch your sales and customer service “hats” in an instant
· Excellent verbal & written communication skills
· Bright, positive, enthusiastic and energetic
The successful candidate will also live within 30 minutes of the store.
Rewards
- Monthly store performance bonus
- Annual bonus
- 28 days holiday
- Extra holiday for your birthday
- Team nights out
About Go Store Self Storage
Go Store Self Storage is a family run self storage business with over 55 years of combined self storage experience covering the breadth of the UK. We have run both independent businesses and been part of leading national brands.
We are fully invested in the people that make up our team and nothing makes us more proud than seeing an employee rising through the ranks of our business.
Job Types: Full-time, Permanent
Pay: £30,000.00-£32,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
Work Location: In person