Job Purpose
To manage the day-to-day operation of the Domino’s store, ensuring excellent customer service, high-quality products, food safety, strong team performance and profitable store results.
Key Responsibilities
- Lead, motivate and develop the store team to deliver excellent customer service.
- Manage daily store operations, including opening and closing procedures.
- Ensure all food safety, hygiene, health & safety and Domino’s standards are consistently followed.
- Maintain high standards of food quality, preparation and presentation.
- Manage staffing, rotas, training, attendance and team performance.
- Monitor sales, labour costs, stock levels and waste to support store profitability.
- Deal with customer feedback and complaints professionally and effectively.
- Ensure the store is clean, organised and maintained to the required standards.
- Complete required administration, audits and operational checks.
- Support recruitment and onboarding of new team members.
- Work closely with the Area Manager and support wider business objectives.
Key Skills & Experience
- Previous management or supervisory experience, preferably within hospitality, retail or a fast-paced environment.
- Strong leadership and communication skills.
- Ability to work under pressure and make effective decisions.
- Good organisation and time-management skills.
- Commitment to customer service, food quality and team development.
- Flexible approach to working hours, including evenings and weekends.
The role requires a hands-on approach, with the Store Manager leading by example and ensuring the store operates safely, efficiently and to a consistently high standard.
Pay: £30,000.00-£40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Work Location: In person
