Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM
About the Role
We are looking for a highly organised and proactive Marketing & Operations Coordinator to support the day-to-day running of our business. This varied role involves coordinating with external marketing agencies, preparing reports, assisting with marketing materials, responding to customer enquiries, supporting events, and providing general administrative assistance. English and Chinese (MUST!).
This is an excellent opportunity for someone who enjoys working across multiple areas of a business and thrives in a fast-paced environment.
Key Responsibilities
- Act as the main point of contact between the business and external marketing agencies, designers, photographers, and other suppliers.
- Coordinate marketing campaigns and ensure projects are delivered on time.
- Prepare weekly and monthly reports on marketing performance, sales, and business activities.
- Analyse data and present findings to support business decisions.
- Edit and prepare marketing materials using Canva, Adobe Photoshop, or similar software.
- Update website content and product information on Shopify when required.
- Respond professionally to customer enquiries via email and telephone.
- Perform data entry and maintain accurate business records and documentation.
- Assist with planning, organising, and coordinating events, exhibitions, tastings, and promotional activities.
- Liaise with venues, suppliers, and partners to ensure events run smoothly.
- Attend events when required and provide on-site support.
- Provide general administrative and operational support to the team.
Skills & Experience
- Excellent written and verbal communication skills.
- Strong organisational and time management skills.
- Ability to manage multiple tasks and meet deadlines.
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Experience with Canva, Adobe Photoshop, or similar image-editing software.
- Comfortable preparing reports and working with business data.
- Experience using Shopify is advantageous but not essential.
- A proactive attitude with excellent attention to detail.
- Willingness to occasionally work evenings or weekends to support business events.
Desirable
- Previous experience in marketing coordination, administration, operations, or event support.
- Knowledge of social media platforms and digital marketing.
- Basic photography or video editing skills.
- Experience working in retail, hospitality, or consumer goods.
- 职位简介
我们正在寻找一位积极主动、细心负责、具备良好组织能力的市场营销与运营协调员，协助公司日常运营及市场推广工作。
这是一个职责多元化的岗位，您将负责与外部市场营销团队沟通协调、制作及整理报告、协助设计营销素材、回复客户咨询、支持各类活动的筹备与执行，并提供日常行政支持。
如果您喜欢与不同团队合作，具备优秀的沟通能力，并能够在快节奏的工作环境中同时处理多项任务，我们期待您的加入。
岗位职责
- 作为公司与外部市场营销团队、设计师、摄影师及其他合作伙伴之间的主要联络人。
- 跟进市场推广项目，协调各项工作进度，确保按时完成。
- 编制每周及每月的市场营销、销售及业务运营报告。
- 整理及分析相关数据，为业务决策提供支持。
- 使用 Canva、Adobe Photoshop 或其他设计软件制作及编辑营销图片和宣传素材。
- 根据需要更新 Shopify 网站内容、产品资料及促销信息。
- 专业回复客户的电子邮件及电话咨询。
- 负责数据录入，并维护各类业务资料及文件。
- 协助策划、组织及执行展会、品鉴会、推广活动及其他市场活动。
- 与活动场地、供应商及合作伙伴保持沟通，协调活动安排。
- 根据需要参加活动，并提供现场支持。
- 协助完成其他行政及运营相关工作。
任职要求
- 良好的中英文书面及口头沟通能力。
- 优秀的组织协调能力及时间管理能力。
- 能够同时处理多项工作，并按时完成任务。
- 熟练使用 Microsoft Office（尤其是 Excel、Word 及 PowerPoint）。
- 熟悉 Canva、Adobe Photoshop 或其他图片编辑软件。
- 具备数据整理、分析及报告制作能力。
- 有 Shopify 使用经验者优先，但非必须。
- 工作认真细致，责任心强，积极主动。
- 能根据业务需要，偶尔配合晚间或周末活动。
优先考虑条件
- 有市场营销、行政、运营或活动执行相关工作经验。
- 熟悉社交媒体平台及数字营销。
- 具备基础摄影或视频剪辑能力。
- 有零售、餐饮、酒类、快消品或品牌推广行业经验者优先。
Job Types: Full-time, Part-time
Pay: £12.71-£14.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Flexitime
- Free parking
- On-site parking
Education:
- A-Level or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative : 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
