Job Summary
The Burleigh Arms, Cambridge are seeking a dynamic and energetic Front of House Supervisor to lead our hospitality team with enthusiasm and professionalism.
The Burleigh is nubmer 93 in the Estrella Top 100 Gastro Pubs in the UK and has 2 rosettes for culinery excellence.
You will oversee daily operations at the front of house, ensuring exceptional guest experiences while managing staff, maintaining food safety standards, and offering a welcoming environment. Your leadership will inspire your team to deliver outstanding service, uphold cleanliness and safety protocols, and create memorable moments for every guest. This position offers an exciting opportunity to showcase your culinary knowledge, hospitality expertise, and supervisory skills in a vibrant setting.
Duties
- Supervise front of house staff including servers, bartenders, and hosts to ensure smooth service flow and high-quality guest interactions
- Manage reservations, seating arrangements, and waitlists to optimize guest satisfaction and operational efficiency
- Ensure compliance with food safety standards and food production procedures across all front of house activities
- Oversee cleanliness and organization of dining areas, bar stations, and service stations to maintain a welcoming environment
- Lead by example in delivering exceptional hospitality, resolving guest concerns promptly and professionally
- Train new team members on service protocols, food safety practices, and company policies to foster a cohesive team culture
Requirements
- Proven supervising experience within restaurant or hospitality environments with strong team management skills
- Extensive restaurant experience including bartending, serving, and hospitality operations
- Demonstrated leadership abilities with the capacity to motivate and guide a diverse team
- Strong communication skills to effectively coordinate with kitchen staff, baristas (if applicable), and management
- Ability to handle multiple tasks efficiently while maintaining attention to detail under pressure
Join us in creating an energetic atmosphere where guests feel valued and staff are empowered! We are committed to fostering an inclusive environment that supports your growth as a leader in the hospitality field. All roles are paid positions that recognize your dedication and expertise.
Pay: £13.50-£14.25 per hour
Expected hours: 20.0 – 35.0 per week
Work Location: In person
