Are you an experienced Sales Team Leader, Contact Centre Team Leader or Customer Service Team Leader looking for your next challenge? I am working with a client to recruit an Internal Sales Team Leader to manage and develop a high-performing sales team based in Normanton.
This is a hands-on leadership role where you'll coach, motivate and support a team, with plans for future growth.
What you'll be doing
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Leading, coaching and developing an internal sales team
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Conducting regular 1-2-1s and performance reviews
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Monitoring KPIs and team activity
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Carrying out call listening and quality monitoring
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Supporting the team in identifying sales opportunities
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Driving customer retention and account growth
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Ensuring CRM and internal systems are updated accurately
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Developing product knowledge across the team
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Supporting the achievement of sales and profitability targets
What we're looking for
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Previous experience managing a sales, contact centre or customer service team
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Strong coaching and people development skills
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Experience managing KPIs and performance targets
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Excellent communication and leadership abilities
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Comfortable working across multiple systems and CRM platforms
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Commercial awareness and a proactive mindset
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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