VARIES - Please see detailed description within the advert
Full Time Area Supervisor/Manager Position – Commercial Cleaning
**PLEASE NOTE – WE WILL ONLY CONSIDER CANDIDATES WITH AT LEAST 2 YEARS’ CLEANING SUPERVISORY / MANAGEMENT EXPERIENCE**
We are a friendly, family-owned commercial cleaning business looking for an experienced, customer focussed, highly organised and motivated Area Cleaning Supervisor / Manager to manage commercial cleaning contracts in Lancashire - BB postcodes i.e. Blackburn, Darwen, Rossendale, Bacup, Rawtenstall, Great Harwood, Rishton, Clitheroe, Colne, Burnley, Nelson & Barrowford.
Working Pattern:
This is a full-time role and the majority of the work will be carried out Monday to Friday, however there is a requirement to undertake some work outside of these times, for example, you would be required to remotely & periodically tap into our office answer machine, outside of office opening hours, to action any urgent out of hours messages before the office team take over.
The start and finish times each day are variable and will change depending on what needs doing that day. No two days are the same, which keeps the job interesting! Good time management and exceptional organisation will be required, as the successful candidate will be responsible for managing their own time and diary effectively to fulfil the requirements of the job.
The nature of the role will often require early starts and late finishes, with a break in the middle of the day (split shift). This is because many of our commercial cleaning contracts are serviced before or after office opening hours. We understand that this is not suitable for everyone, so we ask that you please only apply if this works for you.
Key responsibilities, including but not limited to:
Communicate effectively with clients and cleaning operatives to address concerns, resolve issues promptly, and maintain high customer satisfaction;
Monitoring the quality of cleaning on sites, by completing regular visits to clients, site inspections and audits;
Management and motivation of cleaning staff across our range of sites – i.e. recruitment, training & monitoring plus disciplinary meetings etc, as required;
Cleaning – you will need to be a skilled cleaner, preferably with some buffing experience, and you will be required to assist our mobile teams with cover cleaning when needed;
Providing regular updates on vacancies, completion of site Audit Inspections, and any client concerns;
Enforce health and safety regulations to ensure a secure working environment for all staff;
You will be required to travel from site to site to meet the needs of the business (Full UK Driving Licence required).
Key personal attributes, experience and other requirements of the job:
At least 2 years of commercial cleaning supervisory / management experience with a strong understanding of cleaning procedures and standards;
Prioritise tasks effectively, excellent time management and problem-solving skills;
Excellent organizational skills with the ability to manage multiple sites efficiently;
Strong personal integrity and the ability to maintain confidentiality;
Strong leadership style and communication skills, with a focus on supporting clients and developing and motivating cleaning teams;
Flexibility and willingness to adapt to meet customer or business needs;
You must be punctual, professional, presentable and take pride in your work;
A positive attitude and the ability to show initiative is essential;
Strong people skills, attention to detail and organisational skills;
Knowledge of health and safety regulations related to commercial cleaning environments;
Good physical stamina and the ability to perform physically repetitive cleaning tasks, when required;
You must be able to speak English and understand written English;
A basic DBS (Minster can provide one for successful applicants if needed). An Enhanced DBS is preferred.
Why choose Minster Cleaning Lancashire as your employer?
We are a trusted, locally owned, professionally run family business of over 30 years. We really value our excellent staff team, and we are passionate about delivering a high quality, personable and reliable service to our clients. It is incredibly important to us that our teams enjoy working with us and that they always feel valued, supported and “part of the family”. We are committed to fostering a positive work environment that values dedication, teamwork, and professional growth.
We will provide:
A competitive rate of pay (to be discussed on successful application)
A company car (post-trial period). Please note that you will need your own car initially. Business miles and expenses are paid
A company mobile telephone
Training and support
Company pension
Company uniform and PPE
The opportunity to gain great satisfaction by providing an excellent service to our customers, to be recognised and make a big difference within a highly regarded commercial cleaning company (have a look at our many great reviews online!).
References will need to be supplied from previous employer(s).
Privacy notice – job applicants
We process personal data relating to those who apply for job vacancies with us or who send speculative job applications to us. We do this for employment purposes, to assist us in the selection of candidates for employment, and to assist in the running of the business. The personal data may include identifiers such as name, date of birth, personal characteristics such as gender, qualifications and previous employment history. We will not share any identifiable information about you with third parties without your consent unless the law allows or requires us to do so. The personal data provided during an application process will be retained for a period of at least six months or, if required by law, for as long as is required. This privacy notice does not form part of an employment offer or contract between us. If we make an employment offer to you, we will provide further information about our handling of your personal information in an employment context separately. If you would like to find out more about our data retention policy and how we use your personal data, you want to see a copy of the information about you that we hold or have any questions or issues regarding data protection, please email us with the Subject “Data Protection Request”.
Contact details:
Please email your application plus CV to:
[email protected] **PLEASE NOTE – WE WILL ONLY CONSIDER CANDIDATES WITH AT LEAST 2 YEARS’ CLEANING SUPERVISORY / MANAGEMENT EXPERIENCE**
