About Us
At Tabitha's Coffee, we're passionate about speciality coffee, genuine hospitality, and creating spaces people love spending time in. As a growing independent coffee shop, we pride ourselves on exceptional customer service, high-quality products, and a welcoming atmosphere.
We're looking for energetic and personable Front of House Team Members who enjoy working with people and take pride in delivering great customer experiences.
Overview
As a Front of House Team Member, you'll be the first point of contact for our customers, helping to create a warm, welcoming atmosphere from the moment they arrive. You'll support the smooth day-to-day running of the coffee shop by delivering excellent customer service, maintaining high standards across the shop floor, and working closely with our barista team during busy services.
This is an ideal role for someone who thrives in a fast-paced environment, enjoys working as part of a team, and genuinely cares about creating positive experiences for every customer.
Responsibilities
- Welcome every customer with a friendly, genuine smile and provide exceptional service throughout their visit.
- Take accurate food and drink orders using our till system.
- Serve food and beverages efficiently while maintaining excellent presentation standards.
- Keep the café, seating areas and service stations clean, organised and inviting throughout the day.
- Restock fridges, retail displays and customer stations to ensure the café is always well presented.
- Support the barista team during busy periods to help deliver a smooth and efficient service.
- Handle customer questions and resolve any issues professionally and positively.
- Follow food safety and hygiene procedures to maintain our high standards.
- Work collaboratively with the team to create an enjoyable, welcoming environment for both customers and colleagues.
What We're Looking For
- Previous experience in hospitality, retail or another customer-facing role is preferred.
- Café or speciality coffee experience is a bonus but not essential.
- A genuine passion for providing outstanding customer service.
- Friendly, confident and approachable with excellent communication skills.
- Calm, organised and able to work efficiently during busy periods.
- Reliable, punctual and proactive, with a strong work ethic.
- A positive team player who enjoys contributing to a supportive workplace.
- Flexible availability, mainly including weekends.
What We Offer
- Competitive hourly pay plus additional team tips.
- Staff drinks and discounts.
- Opportunities for progression as our business continues to grow.
- A supportive, friendly and ambitious team environment.
- The opportunity to be part of an exciting independent speciality coffee brand.
How To Apply
If this sounds like you, we'd love to hear from you!
Please send us your CV along with a short note introducing yourself. We'd love to know a little about your experience, what you enjoy about working in hospitality, and why you'd like to join the Tabitha's Coffee team.
We can't wait to hear from you!
Pay: £12.71-£13.21 per hour
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
Experience:
- Hospitality: 2 years (preferred)
Work Location: In person
