Delaware North UK is hiring a full-time Catering Services Director to join our team at London Stadium in Stratford, London. As Catering Services Director, you will be managing the food and beverage operation across multiple disciplines, including meetings and events and tours. You will be providing a cost effective and quality service to all guests, creating excellent experiences. If you are the Services Director we are looking for, ready to kick off your career move in this buzzing environment, join our collaborative team. Apply today.
The expected pay for this role is Competitive
At Delaware North U.K., you'll be part of a team delivering unforgettable experiences at some of the UK's coolest events. We’re looking to create the future of hospitality together and provide you with the opportunities to grow and build a rewarding career. As our team member, you’ll receive:
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A generous 33-day holiday allowance (including bank holidays)
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Favourable pension contributions
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Experience in a dynamic workplace hosting major sporting events and concerts, including West Ham United football club, UK Athletics Meet, upcoming global stars taking the stage, as well as a range of exciting meetings and events still to come in 2026 and 2027
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Lead and inspire the catering operation across event days, non-event days, meetings and events, and tours, driving exceptional guest experiences, operational excellence, and strong external partnerships
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Oversee food and beverage operations to a high standard, ensuring efficient stock management and purchasing to meet financial targets and margins
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Support Heads of Department and team members through recruitment, training, and performance management
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Drive performance through managing budgets, labour costs, quality standards, KPI action plans, and sales opportunities across operations, including tours, meetings, and events
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Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, adhering to legislations and maintaining Delaware North’s policies and standards of excellence
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Further education qualification in Catering, or relevant Business degree
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Experience in high volume and quality food operations, with a strong understanding of catering facilities
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Experience managing meetings and events sales or tours programmes
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2+ years’ experience managing three or more senior managers is beneficial
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3+ years’ financial accountability for a large single site or several smaller sites is beneficial
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Availability to work evenings and weekends
Delaware North has managed the hospitality services at London Stadium since 2015. Home of the Hammers and UK Athletics, this 60 – 80,000 stadium has been at the centre of world-class events. Starting off hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of elite sporting events and concerts. From Europe’s first MLB Series, IRB 2015 Rugby World Cup matches, annual Athletics events, to artists like Burna Boy, Iron Maiden, Take That, and Metallica, there’s aways something exciting happening at London Stadium.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Competitive
