About Us
Farmshop at Cranswick is a busy, family-run farm shop and café serving fresh homemade food, cakes, sandwiches, breakfasts, lunches, and Yorkshire produce. We pride ourselves on offering excellent customer service in a friendly and welcoming environment.
We are looking for a Café Supervisor to help oversee the smooth day-to-day running of the café and support our front-of-house team.
Main Responsibilities
- Supervise and support café staff during daily service
- Lead by example to deliver excellent customer service
- Assist with staff training and onboarding of new team members
- Coordinate front-of-house duties, including seating, table service, clearing, and customer queries
- Ensure food and drinks are served efficiently and presented to a high standard
- Carry out opening and closing procedures, including cashing up when required
- Monitor cleanliness of the café, toilets, and customer areas
- Ensure compliance with food hygiene, health & safety, and company procedures
- Help manage stock levels, replenish supplies, and communicate ordering requirements
- Work closely with the kitchen team to ensure smooth service throughout the day
- Handle customer feedback professionally and resolve any issues promptly
- Manage staff holidays and arrange cover accordingly.
What We’re Looking For
Essential
- Previous experience in a café, restaurant, or hospitality environment
- Confident supervising or leading a small team
- Excellent communication and customer service skills
- Ability to stay calm and organised during busy periods
- Good attention to detail and high standards of cleanliness
Desirable
- Experience with till systems and cash handling
- Food Hygiene Level 2 certificate (or willingness to obtain one)
- Experience working in a busy daytime café or farm shop environment
Hours
- Full Time hours available
- Includes weekdays and weekend work
- Additional hours may be available during holidays and seasonal busy periods
What We Offer
- Friendly and supportive family-run working environment
- Daytime hours only – no late evening service
- Staff discount in the farm shop and café
- Opportunity to be part of a well-established and award-winning local business
- Training and development opportunities within the business
To Apply
Please send your CV and a brief covering message to:
[email protected]
01377 271038
Pay: From £13.80 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Work Location: In person
