We’re looking for a customer-focused and proactive Customer Sales Advisor to join our busy contact centre team. This role is ideal for someone who enjoys helping customers, handling enquiries and converting opportunities into sales.
About the candidate
You will be a confident communicator with excellent customer service skills and a positive, professional approach. Previous customer service or contact centre experience is beneficial but not essential.
Salary: £25,545 + Excellent Benefits
Hours: 37.5 hours per week, shift pattern across 7 days (must be flexiable)
Location: Reading, Office-based
What you'll do
- Respond to customer enquiries by phone, email and online channels
- Deliver an excellent customer experience
- Process bookings and customer information accurately
- Resolve customer queries and complaints professionally
- Convert enquiries into bookings and identify upselling opportunities
- Maintain accurate customer records and follow up leads
- Support business promotions and campaigns
Benefits
- Employee discounts
- 50% off food and drink when on and off shift
- Enhanced holiday entitlement
- Paid birthday leave
- Pension scheme
- Employee rewards platform
If this sounds like your next opportunity, we’d love to hear from you, apply today!
Pay: £25,545.00 per year
Benefits:
- Additional leave
- Company pension
- Employee discount
Work Location: In person
